Cancer Care Coordinator & Patient Support

County Durham and Darlington NHS Foundation Trust; North East; On-site; GBP 24,000 - 28,000; Full time

Job summary

County Durham and Darlington NHS Foundation Trust is seeking a Band 4 Cancer Care Coordinator to work with the Upper GI cancer specialist nursing team in Durham. You will provide non-clinical support, assist with service delivery and help ensure personalised care for patients on the cancer pathway.

You will support MDT meetings, offer holistic needs assessments, and coordinate signposting to support services while liaising with community teams and the Macmillan Information and Support Team.

Qualifications

• NVQ Level 3 or equivalent experience.
• Good IT skills are essential.
• Experience working in a healthcare setting is desirable.
• Demonstrates resilience, compassion and willingness to embrace innovation.

Responsibilities

• Support the Multidisciplinary Team meetings and outcomes for timely management of cancer pathway patients.
• Deliver personalised care using Holistic Needs Assessments, health & wellbeing offers, PSFU and treatment summaries.
• Refer to support services and liaise with Macmillan Information and Support Team.
• Coordinate with community and primary care teams to ensure timely management and treatment.
• Advocate for patients and help them navigate health and social care options.
• Provide support to patients who are upset or distressed and consider health literacy and health inequalities.
• Handle enquiries (face to face, phone, email) and visit hospital departments to offer patient/family support.

Skills

Communication skills

Empathy

Education

NVQ Level 3

Job description

County Durham and Darlington NHS Foundation Trust is seeking a Band 4 Cancer Care Coordinator to work with the Upper GI cancer specialist nursing team in Durham. You will provide non-clinical support, assist with service delivery and help ensure personalised care for patients on the cancer pathway.

You will support MDT meetings, offer holistic needs assessments, and coordinate signposting to support services while liaising with community teams and the Macmillan Information and Support Team.