Cancer Care Co-ordinator

County Durham and Darlington NHS Foundation Trust; North East; On-site; GBP 24,000 - 28,000; Full time

Job summary

County Durham and Darlington NHS Foundation Trust is seeking a Band 4 Cancer Care Coordinator to work with the Upper GI cancer specialist nursing team in Durham. You will provide non-clinical support, assist with service delivery and help ensure personalised care for patients on the cancer pathway.

You will support MDT meetings, offer holistic needs assessments, and coordinate signposting to support services while liaising with community teams and the Macmillan Information and Support Team.

Qualifications

• NVQ Level 3 or equivalent experience.
• Good IT skills are essential.
• Experience working in a healthcare setting is desirable.
• Demonstrates resilience, compassion and willingness to embrace innovation.

Responsibilities

• Support the Multidisciplinary Team meetings and outcomes for timely management of cancer pathway patients.
• Deliver personalised care using Holistic Needs Assessments, health & wellbeing offers, PSFU and treatment summaries.
• Refer to support services and liaise with Macmillan Information and Support Team.
• Coordinate with community and primary care teams to ensure timely management and treatment.
• Advocate for patients and help them navigate health and social care options.
• Provide support to patients who are upset or distressed and consider health literacy and health inequalities.
• Handle enquiries (face to face, phone, email) and visit hospital departments to offer patient/family support.

Skills

Communication skills

Empathy

Education

NVQ Level 3

Job description

We have an exciting opportunity to recruit a band 4 Cancer Care Coordinator to work alongside our Upper GI cancer specialist nursing team providing non-clinical support. This exciting role will be based in Durham and will underpin the delivery of the personalised care agenda to people affected by cancer.

You will be based with the Upper GI cancer specialist nursing team where you will assist with the day to day running of the service. This includes:

• Supporting the Multi Disciplinary Team meetings and outcomes to ensure the timely management of patients on a cancer pathway.
• Delivering personalised care through the use of Holistic Needs Assessments, health & wellbeing offers, Patient Statified Follow Up (PSFU), treatment summaries, referals to support services, and close working with the Macmillan Information and Support Team.
• Liaising with community and primary care teams to facilitate the timely management and treatment for patients.
• Advocating for patients, helping them navigate health & social care while empowering them to make the best choices for their needs.
• Providing support to those who may be upset or distressed.
• Considering any support needed in relation to health literacy and health inequalities.
• Dealing with enquiries from people dealing with cancer, these may be face to face, over the phone or by email.
• Visiting hospital departments to offer support to patients or family members as needed.

We are looking for highly motivated individuals who have excellent communication skills, are empathathetic, excellent problem solvers, and have a passion for delivering high quality person-centred care. You will provide the nursing team with administrative support, alongside non-clinical support and signposting for patients.

You will be qualified to NVQ Level 3 or have equivalent experience, possess good IT skills and have experience working in a healthcare setting. You will also be able to demonstrate resilience, compassion and a willingness to embrace innovation.

In return we can offer a warm and welcoming environment where you will be fully trained and supported to deliver the teams obectives.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

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