Campus Workplace Experience Leader

Mitie Group; Newbury; Presencial; GBP 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Virtual GP

Salary Finance

Choices benefits platform

Holiday allowance

MiDeals discounts

Cycle to work

Life insurance

Enhanced pension

Mitie Matching Share Plan

Mitie Stars recognition

Descripción de la vacante

Mitie Group in Newbury is seeking a hands-on Workplace Experience Lead to oversee employee experience on a multi-building campus. You will lead the Workplace Experience and Concierge teams, partner with Operations and Senior Stakeholders, and connect services to deliver a welcoming, well-run environment.

You’ll own end-to-end employee journeys, set standards, coach leaders and drive continuous improvement through data, KPIs and feedback, embedding Momentology across the campus and ensuring

Formación

• Hands-on operational leadership role focused on employee workplace experience.
• Experience leading workplace experience, facilities or corporate workplace teams.
• Ability to coach and develop leaders and front-line teams.

Responsabilidades

• Lead and develop the Workplace Experience and Concierge teams, setting clear priorities and standards.
• Own the employee experience across a multi-building campus from arrival to daily interactions.
• Coach leaders, build accountability, and drive continuous improvement using KPIs and feedback.
• Build relationships with senior stakeholders and service partners to deliver a joined-up experience.
• Embed workplace experience standards, SOPs and the Momentology approach.

Conocimientos

Leadership

People management

Workplace experience

Stakeholder management

Operations

Descripción del empleo

Mitie Group in Newbury is seeking a hands-on Workplace Experience Lead to oversee employee experience on a multi-building campus. You will lead the Workplace Experience and Concierge teams, partner with Operations and Senior Stakeholders, and connect services to deliver a welcoming, well-run environment.

You’ll own end-to-end employee journeys, set standards, coach leaders and drive continuous improvement through data, KPIs and feedback, embedding Momentology across the campus and ensuring