Chief Workplace Experience Leader

Mitie Group plc.; Reading; On-site; GBP 90,000 - 130,000; Full time

Job summary

Mitie Group plc. (Mitie Signature) is seeking a Senior Head of Workplace Experience to lead the development and delivery of a portfolio-wide workplace experience strategy across main sites and micro sites.

You will oversee a national team of about 35 colleagues, aligning people, culture and facilities to create welcoming, connected and inspiring workplaces. The role requires strategic influence, strong stakeholder management and the ability to translate ambitions into practical experiences, with

Qualifications

• Senior leadership experience in workplace experience or facilities management.
• Experience leading multi-site operations across dispersed teams.
• Strong ability to translate strategy into engaging experiences.
• Excellent stakeholder management with senior clients.

Responsibilities

• Lead the implementation and evolution of the workplace experience strategy across the portfolio.
• Manage a national team of ~35 colleagues and foster a culture of ownership and pride.
• Turn strategy into tangible experiences and activations across locations.
• Partner with senior client stakeholders to demonstrate measurable value and drive improvements.

Skills

Senior leadership

Workplace experience

Hospitality

Customer experience

Facilities management

Integrated facilities management

Job description

Mitie Group plc. (Mitie Signature) is seeking a Senior Head of Workplace Experience to lead the development and delivery of a portfolio-wide workplace experience strategy across main sites and micro sites.

You will oversee a national team of about 35 colleagues, aligning people, culture and facilities to create welcoming, connected and inspiring workplaces. The role requires strategic influence, strong stakeholder management and the ability to translate ambitions into practical experiences, with