Campus Rooms Division Manager – Front Desk & Housing

Platinum Recruitment Consultancy Ltd; Chichester; Presencial; GBP 32.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension matched (4%–7.5%)

Employee Assistance Programme

Mental Health First Aiders

Cycle to Work

Free site gardens access

Swimming pool, library & tennis courts

Shops discounts on-site

Course subsidies & short courses

Subsidised bed & breakfast rates

Descripción de la vacante

Platinum Recruitment Consultancy Ltd is recruiting a Rooms Division Manager for a College in Chichester, West Sussex. You will lead front desk and residential services, coordinating daytime, evening and overnight operations to deliver a welcoming, professional campus experience.

This 12-month maternity cover role offers £35,000, generous pension contributions, wellbeing support and campus perks as you develop a team across a distinctive education setting.

Formación

• Significant experience in front‑of‑house, hospitality, accommodation or a similar operational setting.
• Strong management experience.
• Experience managing customer‑facing teams across different shifts.
• Strong leadership, organisation and decision‑making skills.
• Confidence handling complaints and unexpected situations.
• Excellent communication, IT and administrative skills.
• Good numerical skills and attention to detail.
• An understanding of confidentiality, health and safety, safeguarding and security.
• A relevant qualification or equivalent experience.

Responsabilidades

• Lead front desk services across daytime, evening and overnight teams (you will be required to work some night shifts).
• Manage staffing, rotas, handovers and service standards.
• Oversee accommodation bookings, arrivals, departures and room access.
• Line manage and develop team members.
• Handle complaints, operational issues and incident escalation.
• Work with other departments to coordinate accommodation and campus services.
• Maintain accurate records, reports and financial information.
• Identify opportunities to improve services and customer experiences.

Descripción del empleo

Platinum Recruitment Consultancy Ltd is recruiting a Rooms Division Manager for a College in Chichester, West Sussex. You will lead front desk and residential services, coordinating daytime, evening and overnight operations to deliver a welcoming, professional campus experience.

This 12-month maternity cover role offers £35,000, generous pension contributions, wellbeing support and campus perks as you develop a team across a distinctive education setting.