Campus Experience & Security Lead — Welcoming & Safe Campus

BIMM University; West of England; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days holiday per year (FTE)

SMART pension

Comprehensive benefits package

Job summary

BIMM University is seeking a Campus Experience & Security Supervisor to lead front-of-house operations, support campus safety, and coordinate access control across campuses. The role blends welcoming students and visitors with routine security and administrative tasks.

You will manage sign-ins, passes, and ID services, while maintaining records and supporting emergency procedures. A calm, proactive communicator is essential in this public-facing environment.

Qualifications

• Experience in a front-of-house, reception, security or customer-facing role.
• Strong communication skills, both written and verbal.
• Good organisational skills, with the ability to manage competing priorities in a busy environment.
• Understanding of health, safety and safeguarding considerations in a public-facing setting.

Responsibilities

• Act as a key point of contact on campus, providing a professional and inclusive welcome to students, staff, visitors, contractors and industry guests.
• Offer clear information and guidance, helping people navigate campus services and facilities.
• Maintain a visible front-of-house presence that contributes to a positive and engaging campus environment.
• Support the secure opening and closing of buildings in line with agreed procedures.
• Monitor and manage access control, ensuring buildings are accessed safely and appropriately.
• Manage visitor sign-in processes and issue passes in line with health and safety requirements.
• Keep accurate records using visitor, key management and related systems.
• Assist with emergency procedures, including evacuations and routine system checks.
• Identify and elevate any facilities, safety or security concerns.
• Coordinate deliveries, ensuring items are received, logged and distributed appropriately.
• Support ID card services, including processing new requests and replacements.

Skills

Front-of-house

Customer-facing

Communication skills

Organisational skills

Health & safety awareness

Tools

Visitor management systems

Sign-in processes

Job description

BIMM University is seeking a Campus Experience & Security Supervisor to lead front-of-house operations, support campus safety, and coordinate access control across campuses. The role blends welcoming students and visitors with routine security and administrative tasks.

You will manage sign-ins, passes, and ID services, while maintaining records and supporting emergency procedures. A calm, proactive communicator is essential in this public-facing environment.