Café Team Leader — Flexible Shifts & Service Excellence

Tesco; Kilmarnock; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Flexible working options

Development and training tailored to你?

Opportunities to progress

Job summary

Tesco Café is seeking a Team Leader to join a friendly, fast-paced environment where you will support the Manager, coach colleagues and deliver exceptional customer service. You’ll help run the day-to-day operations, open/close shifts, and uphold food safety standards while aiming to boost sales and maintain a positive team dynamic.

You will benefit from flexible working options, development and training tailored to you, and clear opportunities to progress within Tesco Cafés, all within an

Qualifications

• A background in hospitality, with Team/Shift Leader experience.
• A passion for providing excellent customer service.
• Health & Safety and Food Safety knowledge.

Responsibilities

• Maintaining operational and safety standards.
• Leading by example with excellent customer service.
• Opening and closing the café and overseeing full operations in the Manager’s absence.
• Coaching and developing team members and seeking service improvements.

Skills

Team Leadership

Customer Service

Health & Safety

Food Safety

Communication

Job description

Tesco Café is seeking a Team Leader to join a friendly, fast-paced environment where you will support the Manager, coach colleagues and deliver exceptional customer service. You’ll help run the day-to-day operations, open/close shifts, and uphold food safety standards while aiming to boost sales and maintain a positive team dynamic.

You will benefit from flexible working options, development and training tailored to you, and clear opportunities to progress within Tesco Cafés, all within an