Cafe Team Leader: Flexible Hours & Development

Tesco; Bicester; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Flexible working options

Development and training

Uniform provided

Holiday starting at 28 days (Including

Job summary

Tesco Cafes are hiring a Team Leader to join our friendly, fast-paced environment in Bicester. You will support the Manager, coach team members, and ensure exceptional customer service while maintaining safety standards.

We offer flexible working options and comprehensive development opportunities. Join an inclusive team where every colleague can be their best and most authentic self at Tesco Café.

Qualifications

• Background in hospitality, with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & Safety knowledge.

Responsibilities

• Maintaining operational and safety standards.
• Ensuring food safety and hygiene regulations are met.
• Leading by example with excellent customer service.
• Opening and closing the café and overseeing full operations in the Manager's absence.
• Recognising and celebrating team members for excellent service.
• Learning the menu inside out and helping the team to do the same.
• Boosting sales by ensuring the right people in the right place at the right time.
• Delivering Health & Safety and Food Safety training for team members.
• Supporting the Café Manager with coaching and development.
• Seeking ways to improve service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

Skills

Team/Shift Leader experience

Customer service

Effective communication

Multitasking

Job description

Tesco Cafes are hiring a Team Leader to join our friendly, fast-paced environment in Bicester. You will support the Manager, coach team members, and ensure exceptional customer service while maintaining safety standards.

We offer flexible working options and comprehensive development opportunities. Join an inclusive team where every colleague can be their best and most authentic self at Tesco Café.