Cafe Team Lead — Flexible Hours & Growth

Tesco UK; Newtownards; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Flexible working

Training & development

Progression opportunities

Inclusive culture

Job summary

Tesco Cafés are hiring a Team Leader to help run a busy, customer-focused operation with a friendly, proactive culture. You’ll support the Manager, coach colleagues, and drive service quality while upholding safety standards in a flexible environment.

You’ll lead by example, learn the menu inside out, and contribute to business goals through strong teamwork, communication, and a commitment to an inclusive, welcoming workplace.

Qualifications

• A background in hospitality, with Team/Shift Leader experience.
• A passion for providing excellent customer service.
• Health & Safety knowledge.

Responsibilities

• Making sure everything runs smoothly by maintaining operational and safety standards.
• Ensuring all food safety and hygiene regulations are met and followed.
• Leading by example by providing an excellent experience for customers.
• Opening and closing the café and overseeing full operations in the Manager’s absence.
• Recognising and celebrating team members for providing excellent service.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by making sure everyone’s in the right place at the right time.
• Delivering Health & Safety and Food Safety training for team members.
• Supporting the Café Manager with colleague coaching and development.
• Seeking ways to constantly help improve our service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

Skills

Hospitality background

Team/Shift Leader

Customer service

Health & Food Safety

Job description

Tesco Cafés are hiring a Team Leader to help run a busy, customer-focused operation with a friendly, proactive culture. You’ll support the Manager, coach colleagues, and drive service quality while upholding safety standards in a flexible environment.

You’ll lead by example, learn the menu inside out, and contribute to business goals through strong teamwork, communication, and a commitment to an inclusive, welcoming workplace.