Cafe Team Leader: Elevate Service & Operations

Tesco; Coatbridge; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

10% off Colleague Clubcard + extra for

Flexible working

Retirement savings plan

Life Assurance

Wellbeing services

Exclusive deals and discounts site

Uniform provided

Holiday starting at 28 days

Colleague networks

Descripción de la vacante

Tesco Cafés in the UK is seeking a Team Leader to help run a busy, friendly café. You’ll coach colleagues, support the Manager, and drive excellent customer service while keeping operations smooth and compliant with health and safety standards.

This role offers flexible working options, tailored development and training, and a genuinely inclusive workplace where you can be your best and most authentic self, with clear opportunities to progress.

Formación

• Background in hospitality with Team/Shift Leader experience.
• Passion for providing excellent customer service.
• Health & Safety knowledge.

Responsabilidades

• Maintaining operational and safety standards.
• Ensuring all food safety and hygiene regulations are met and followed.
• Leading by example by providing an excellent experience for customers.
• Opening and closing the café and overseeing full operations in the Manager’s absence.
• Recognising and celebrating team members for providing excellent service.
• Learning our menu inside out and helping our team to do the same.
• Boosting sales by making sure everyone’s in the right place at the right time.
• Delivering Health & Safety and Food Safety training for team members.
• Supporting the Café Manager with colleague coaching and development.
• Seeking ways to constantly help improve our service for customers.
• Promoting an inclusive environment where colleagues feel respected, valued, and safe.

Conocimientos

Team/Shift Leader experience

Customer service

Health & Safety

Descripción del empleo

Tesco Cafés in the UK is seeking a Team Leader to help run a busy, friendly café. You’ll coach colleagues, support the Manager, and drive excellent customer service while keeping operations smooth and compliant with health and safety standards.

This role offers flexible working options, tailored development and training, and a genuinely inclusive workplace where you can be your best and most authentic self, with clear opportunities to progress.