Cafe Team Lead - Flexible Hours & Growth

Tesco; Salford; On-site; GBP 28,000 - 32,000; Full time

Job summary

Tesco Cafés are seeking a Team Leader to join our friendly, fast‑paced cafes. You’ll support the Manager, coach teammates, and help deliver an outstanding customer experience every day.

You’ll develop your skills across a wide range of responsibilities, from upholding safety standards to driving sales and leading by example. We value collaboration, inclusivity, and great service, and offer flexible working options and tailored development.

Qualifications

• Background in hospitality with Team/Shift Leader experience.
• Strong customer service focus and a proactive attitude.
• Knowledge of Health & Safety and Food Safety.

Responsibilities

• Maintain operational and safety standards to ensure smooth cafe running.
• Ensure food safety and hygiene regulations are met.
• Lead by example to provide an excellent customer experience.
• Open and close the cafe and oversee full operations in the Manager's absence.
• Recognise and celebrate team members for great service.
• Learn the menu inside out and train the team accordingly.
• Boost sales by ensuring staffing aligns with demand.
• Deliver Health & Safety and Food Safety training for team members.
• Support the Café Manager with coaching and development.
• Look for ways to continuously improve service for customers.
• Promote an inclusive environment where colleagues feel valued and safe.

Skills

Effective communication

Multitasking

Initiative

Customer service

Education

Hospitality Team/Shift Leader experience

Job description

Tesco Cafés are seeking a Team Leader to join our friendly, fast‑paced cafes. You’ll support the Manager, coach teammates, and help deliver an outstanding customer experience every day.

You’ll develop your skills across a wide range of responsibilities, from upholding safety standards to driving sales and leading by example. We value collaboration, inclusivity, and great service, and offer flexible working options and tailored development.