Cafe Supervisor

Gather & Gather UK; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading catering company is seeking a dedicated Cafe Supervisor in Manchester to ensure smooth operations. The ideal candidate will manage a frontline team, ensure compliance with hygiene standards, and maintain customer service excellence. Full-time hours are offered, along with chances for personal development and great employee perks. If you have supervising experience in a fast-paced environment, this role could be a perfect fit for you.

Benefits

Great operational training and development

Life assurance scheme

Personal development and training opportunities

Wellbeing strategy including Employee Assistance Programme

Social events and communication with leaders

Holiday purchase scheme

High street discount vouchers

Free meals

Onsite free car parking

Electric vehicle charging points

Qualifications

• Experience supervising teams in a similar environment.
• Strong focus on customer service skills.
• Positive attitude under pressure.

Responsibilities

• Ensure deliveries are checked and stored correctly.
• Supervise the team and create a positive environment.
• Assist with weekly bookwork and other duties.
• Produce weekly rotas and manage stock.
• Comply with Food Handling and Hygiene standards.

Skills

Previous experience supervising frontline teams

Good communication skills

Team player

Can-do attitude

Ability to work under pressure

Job description

We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in CH&CO on a full‑time basis, contracted to 37.5 hours per week.

As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Working with us has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities:

• Great operational training and development
• Life assurance scheme
• Personal Development and Training opportunities – We are passionate about our growing team
• A great wellbeing strategy – including access to our Employee Assistance Programme
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Access to some great high street discount vouchers
• Free meals
• Onsite free car parking
• Electric vehicle charging points

Here's an idea of what your shift pattern will be:

• Mon: Full‑time (Days)
• Tues: Full‑time (Days)
• Weds: Full‑time (Days)
• Thurs: Full‑time (Days)
• Fri: Full‑time (Days)
• Sat:
• Sun:

Your key responsibilities may include:

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations

Our ideal Cafe Supervisor will:

• Previous experience supervising frontline teams within a similar environment
• Good communication skills with a focus on great Customer Service
• Team player and can‑do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Job Reference: com/0701/48292001/52783455/BU #Gather and Gather

CH&CO, a part of Compass Group UK&I, is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!