Cafe Shift Lead - Training, Service and Growth

Aramark; Greater London; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Free uniform

Safety shoes

Employee Benefits app

Life assurance

Pension contributions

Holiday allowance

Career development

Apprenticeship schemes

Ongoing training

Job summary

Aramark UK is seeking a Café Supervisor to join the team at GOGGS in London. You will lead the shift, motivate staff, and ensure exceptional customer service while assisting the Retail Manager with stock, rosters, and daily front-of-house duties.

The role requires UK residency for the past three years, a full right to work in the UK, and the ability to pass security vetting and DBS checks. Benefits include uniform, safety shoes, life assurance, pension, and career development opportunities.

Qualifications

• UK residency for the past 3 years and legal right to work in the UK.
• Ability to pass full security vetting and DBS checks.

Responsibilities

• Ensure the team is motivated and provides a service focused environment
• Assist the Retail Manager with stock control and ordering, staff rotas, and shift patterns, alongside training and coaching your team.
• Ensure cleaning schedules are in place and followed by staff to maintain high standards
• Operating the till and cash handling – exploring upselling opportunities and providing excellent customer service
• Making drinks and serving food
• Greets customers and provides a welcoming and friendly environment
• Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner – is able to train new starters
• Cash management, giving change, recording orders, cashing up

Skills

Customer service

Staff training

Stock control

Cash handling

Upselling

Menu knowledge

Job description

Aramark UK is seeking a Café Supervisor to join the team at GOGGS in London. You will lead the shift, motivate staff, and ensure exceptional customer service while assisting the Retail Manager with stock, rosters, and daily front-of-house duties.

The role requires UK residency for the past three years, a full right to work in the UK, and the ability to pass security vetting and DBS checks. Benefits include uniform, safety shoes, life assurance, pension, and career development opportunities.