Café Team Leader: Elevate Service & Experience

Aramark; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Pension scheme & life assurance

Generous annual leave

Employee benefits app with GP access &

discounts across retailers

24/7 Employee Assistance Programme

Mental health champions

Free meal on Duty

Free gym membership

Job summary

Aramark UK is seeking an experienced Team Leader to support operations at The Leaky Cauldron, a brand-new cafe in The Harry Potter Shop, Oxford Street, London. You will lead a team to deliver exceptional service, manage waste and drive sales while adhering to Aramark guidelines and hygiene standards.

The role offers full-time and part-time positions with flexible hours, pension and life assurance, generous annual leave, and access to employee benefits, including wellbeing support and a free meal

Qualifications

• Operational experience at management level within catering/hospitality.
• Strong focus on elevating customer service standards.
• Ability to lead and inspire a team.

Responsibilities

• Supporting operational management and financial performance of the site.
• Ensure waste management processes are in place.
• Champion excellent customer service and implement customer communication tools to build sales.
• Support implementation of schemes including new products, planograms, procedures and menu specifications, ensuring adherence to Aramark guidelines and brand standards.
• Ensure strict compliance with Aramark Hygiene and Safety requirements.
• Lead the team performance to meet KPIs.

Skills

People management

Attention to detail

Project management

Professionalism

Interpersonal skills

Job description

Aramark UK is seeking an experienced Team Leader to support operations at The Leaky Cauldron, a brand-new cafe in The Harry Potter Shop, Oxford Street, London. You will lead a team to deliver exceptional service, manage waste and drive sales while adhering to Aramark guidelines and hygiene standards.

The role offers full-time and part-time positions with flexible hours, pension and life assurance, generous annual leave, and access to employee benefits, including wellbeing support and a free meal