Cafe Supervisor

Aramark; Greater London; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Free uniform

Safety shoes

Employee Benefits app

Life assurance

Pension contributions

Holiday allowance

Career development

Apprenticeship schemes

Ongoing training

Job summary

Aramark UK is seeking a Café Supervisor to join the team at GOGGS in London. You will lead the shift, motivate staff, and ensure exceptional customer service while assisting the Retail Manager with stock, rosters, and daily front-of-house duties.

The role requires UK residency for the past three years, a full right to work in the UK, and the ability to pass security vetting and DBS checks. Benefits include uniform, safety shoes, life assurance, pension, and career development opportunities.

Qualifications

• UK residency for the past 3 years and legal right to work in the UK.
• Ability to pass full security vetting and DBS checks.

Responsibilities

• Ensure the team is motivated and provides a service focused environment
• Assist the Retail Manager with stock control and ordering, staff rotas, and shift patterns, alongside training and coaching your team.
• Ensure cleaning schedules are in place and followed by staff to maintain high standards
• Operating the till and cash handling – exploring upselling opportunities and providing excellent customer service
• Making drinks and serving food
• Greets customers and provides a welcoming and friendly environment
• Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner – is able to train new starters
• Cash management, giving change, recording orders, cashing up

Skills

Customer service

Staff training

Stock control

Cash handling

Upselling

Menu knowledge

Job description

Location: GOGGS, London, SW1A 2HQ
Annual salary: £32,974.60
Contract type: Full-time, Permanent, 40 hours per week, Monday to Friday
Shift times: Varied. The café is open from 7:30am to 5:30pm Tuesday to Thursday, and from 7:00am to 4:30pm on Mondays and Fridays.

Aramark UK are currently recruiting a Café Supervisor to join our team working at GOGGS.

You will be responsible for the day-to-day running of the shift, ensuring the team is motivated and provides excellent customer service. You will be training staff, assisting the Manager with managerial tasks alongside all other front-of-house daily duties.

To be eligible for this role, due to the sector requirements:you must have been a UK resident for the past 3 years and have legal right to work in the UK and be able to pass full security vetting and DBS checks.

• Free uniform and safety shoes.
• Access to our Employee Benefits app – online GP access, supermarket discounts, and more.
• Life assurance, pension contributions, and generous holiday allowance (with the option to buy more).
• Career development, promotion opportunities, and apprenticeship schemes.
• Ongoing training to help you grow and thrive.

What you'll do:

• Ensure the team is motivated and provides a service focused environment
• Assist the Retail Manager with stock control and ordering, staff rotas, and shift patterns, alongside training and coaching your team.
• Ensure cleaning schedules are in place and followed by staff to maintain high standards
• Operating the till and cash handling – exploring upselling opportunities and providing excellent customer service
• Making drinks and serving food
• Greets customers and provides a welcoming and friendly environment
• Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner – is able to train new starters
• Cash management, giving change, recording orders, cashing up

What we’re looking for:

• UK residency for the past 3 years and legal right to work.
• Ability to pass full security vetting and DBS checks.

About Aramark UK

At Aramark UK, we are committed to creating a diverse and inclusive workplace where everyone is valued and empowered to thrive. As a proud Disability Confident and Forces Friendly employer, we actively encourage applications from individuals of all abilities and are dedicated to supporting employees with disabilities throughout their career journey.

We ensure our recruitment process is accessible, and reasonable adjustments are available at every stage, from application to interview and employment. If you require any accommodations or have any questions, please reach out to our recruitment team – [e-mail].

All applications will be treated in the strictest confidence.

If you are applying for this role and you already work for Aramark, you must notify your line manager before submitting your application.