Café Manager: Lead Service, Teams & Growth

Morrisons; Queen Street; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous holiday entitlement

Discretionary bonus scheme

15% discount in Morrisons stores

Additional 10% discount card for a fam

Leadership School and career growth

In-store cafe or shop floor ranges

Free parking

Pension and life assurance

Healthcare / Wellbeing benefits (Aviva

MyPerks discounts at high street shops

Payroll charity donations

Family-friendly policies – 26 weeks M&

Job summary

Morrisons is seeking a proactive Café Manager to lead a welcoming, vibrant café within the store. You’ll drive excellent service, keep stock availability high, and ensure every customer leaves happy.

Reporting to the Store Manager, you’ll empower your team to thrive, manage shifts, and uphold standards while collaborating with other departments. You’ll be responsible for training, rostering, and performance within a fast-paced retail environment, with opportunities for career progression and

Qualifications

• Leads with confidence in a fast-paced food or hospitality setting.
• Delivers friendly, attentive customer service and fosters customer feedback.
• Manages daily priorities, guiding the team to maintain high standards.

Responsibilities

• Put customers first by empowering your team to deliver friendly, attentive service.
• Lead and support your team: manage rotas, attendance and talent development, with training to grow colleagues.
• Drive performance and standards: lead a results-driven department against operational and sales targets.
• Keep operations running smoothly: plan resources, schedule routines and build strong cross-department relationships.

Skills

Team leadership

Customer service

Active listening

Food safety

Stock management

Job description

Morrisons is seeking a proactive Café Manager to lead a welcoming, vibrant café within the store. You’ll drive excellent service, keep stock availability high, and ensure every customer leaves happy.

Reporting to the Store Manager, you’ll empower your team to thrive, manage shifts, and uphold standards while collaborating with other departments. You’ll be responsible for training, rostering, and performance within a fast-paced retail environment, with opportunities for career progression and