Cafe Manager: Lead Team, Service & Standards

Morrisons; Peterhead; Remote; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Holiday entitlement

Discretionary bonus scheme

15% discount for self

Discount for friends & family (10%)

Leadership School & development

Subsidised in-store cafe

Free parking

Pension and life assurance

Aviva Digital GP

MyPerks discounts

Payroll charity donations

Family-friendly policies (26 weeks M&D

Job summary

Morrisons Café team member role in the store focuses on delivering friendly, attentive service and a warm, welcoming atmosphere for customers. You’ll lead shifts, support staff development, and ensure high stock availability and smooth daily operations.

The role emphasizes frontline leadership in hospitality, collaboration with other departments, and maintaining food safety standards while driving sales targets and store objectives.

Qualifications

• Leads with confidence in a fast-paced food/hospitality environment.
• Builds strong, supportive teams through clear communication and knowledge sharing.
• Listens to customer and colleague feedback and adapts to improve every shift.
• Keeps basics in check with a practical focus on food safety, waste, and stock availability.
• Able to step up as Manager in Charge when needed in the store.

Responsibilities

• Put customers first by empowering your team to deliver friendly, attentive service.
• Lead and support your team by managing shift rotas, attendance and talent development; deliver training for growth.
• Drive performance and standards, guiding colleagues to work towards operational and sales targets.
• Keep operations running smoothly by planning resources, managing daily routines, and building relations with other store departments.

Skills

Leadership

Team management

Customer service

Communication

Adaptability

Food safety

Stock control

Job description

Morrisons Café team member role in the store focuses on delivering friendly, attentive service and a warm, welcoming atmosphere for customers. You’ll lead shifts, support staff development, and ensure high stock availability and smooth daily operations.

The role emphasizes frontline leadership in hospitality, collaboration with other departments, and maintaining food safety standards while driving sales targets and store objectives.