Cafe Manager: Lead a Frontline Team to Stellar Service

Morrisons; Stockport; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Generous holiday entitlement

Discretionary bonus scheme

15% discount in supermarkets and clubs

Additional 10% discount card for a fam

Genuine career progression

Zusammenfassung

Morrisons in Stockport is seeking a capable Cafe Leader to drive a welcoming, high-service café. You will lead a fast-paced team, manage rotas, and ensure customers leave with a smile. The role involves training and developing staff to deliver outstanding service while meeting store targets and maintaining high standards.

Join a busy store environment with strong collaboration across departments, and enjoy clear progression opportunities within our leadership pathway and in-store roles.

Qualifikationen

• Experience leading a team in a fast-paced food or hospitality environment.
• Ability to manage shift rotas and attendance.
• Strong customer service orientation and communication skills.

Aufgaben

• Put customers first: empower your team to deliver friendly, attentive service, listening to customer feedback to make sure our Café is always a warm, welcoming place to pop by.
• Lead and support your team: manage shift rotas, attendance, and talent development, delivering training so colleagues have the confidence to succeed and grow.
• Drive performance and standards: lead a performance-driven department, guiding colleagues to work with purpose against all operational and sales targets.
• Keep operations running smoothly: plan resources thoroughly, manage daily team routines, and build strong working relationships with other store departments.

Kenntnisse

Team leadership

Customer service

Staff training

Retail hospitality

Jobbeschreibung

Morrisons in Stockport is seeking a capable Cafe Leader to drive a welcoming, high-service café. You will lead a fast-paced team, manage rotas, and ensure customers leave with a smile. The role involves training and developing staff to deliver outstanding service while meeting store targets and maintaining high standards.

Join a busy store environment with strong collaboration across departments, and enjoy clear progression opportunities within our leadership pathway and in-store roles.