Cafe Manager: Lead People, Elevate Service & Sales

Tesco Retail; Harlow; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Flexible working opportunities

Inclusive culture

Career development opportunities

Job summary

Tesco Retail is offering a fantastic opportunity for a Caf Manager in Harlow. In this role, you will oversee the daily operations of the caf, ensuring high-quality customer service and team development. You will have full profit and loss accountability and be responsible for maximizing sales in a vibrant, welcoming environment.

Your experience in hospitality and people management will help you lead a team of colleagues, delivering an exceptional customer experience while adhering to safety and legal standards. Join us at Tesco, where we value inclusivity and offer many opportunities for career development.

Qualifications

• Background in hospitality, at supervisory level and above.
• Commitment to excellent customer service.
• Ability to lead by example and coach in an inclusive manner.

Responsibilities

• Oversee the overall running of the caf.
• Hold full profit and loss accountability for the caf.
• Maximise sales and ensure legality and safety.
• Lead and inspire your team to hit sales targets.
• Select, train, and develop team members.
• Act as a caf menu expert.

Skills

Customer service commitment

People management skills

Planning and organisation skills

Excellent communication

Job description

Tesco Retail is offering a fantastic opportunity for a Caf Manager in Harlow. In this role, you will oversee the daily operations of the caf, ensuring high-quality customer service and team development. You will have full profit and loss accountability and be responsible for maximizing sales in a vibrant, welcoming environment.

Your experience in hospitality and people management will help you lead a team of colleagues, delivering an exceptional customer experience while adhering to safety and legal standards. Join us at Tesco, where we value inclusivity and offer many opportunities for career development.