Café Manager: Lead a Friendly Team & Drive Sales

Tesco; Beverley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Colleague discounts

Flexible working

Retirement plan

Life Assurance

Wellbeing resources

Discount portal

Uniform provided

Holiday 28 days

Colleague networks

Job summary

Tesco Café Manager role in the UK combines daily café operations with team leadership and customer service excellence. You’ll oversee routines, training and development of a friendly team to deliver a high standard of service.

With a background in hospitality at supervisory level, you’ll drive sales, coach staff, ensure safety and legal compliance, and represent Tesco in every customer interaction.

Qualifications

• Background in hospitality at supervisory level or above.
• Commitment to excellent customer service.
• People management skills to lead by example and coach inclusively.

Responsibilities

• Overseeing the overall running of the café, including routines, processes, sales standards and changes.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Selecting, training, and developing team members to enable them to feel proud of the work they do.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment.

Skills

Hospitality background

Customer service

People management

Planning

Initiative

Communication

Job description

Tesco Café Manager role in the UK combines daily café operations with team leadership and customer service excellence. You’ll oversee routines, training and development of a friendly team to deliver a high standard of service.

With a background in hospitality at supervisory level, you’ll drive sales, coach staff, ensure safety and legal compliance, and represent Tesco in every customer interaction.