Cafe Manager | Flexible Hours & Team Leader

Tesco; Stourbridge; On-site; GBP 23,000 - 29,000; Full time

Job summary

Tesco Cafés are seeking a Café Manager to lead daily operations and develop a friendly team focused on outstanding customer service. You will oversee team performance, training, and standards to deliver a high-quality café experience for customers across Tesco locations.

With prior supervisory experience, you will drive sales, coach staff, and ensure compliance with safety and company policies while promoting an inclusive, supportive work environment.

Qualifications

• Experience at supervisory level or above.
• Excellent customer service skills.
• Strong planning and organisational abilities.

Responsibilities

• Oversee the overall running of the café, including routines and standards.
• Hold full profit and loss accountability for the café.
• Maximise sales, presentation and ensure safety and legality.
• Lead and inspire your team to hit sales targets.
• Understand and deliver the service plan to the required standard.
• Select, train and develop team members to take pride in their work.

Skills

People management

Leadership

Customer service

Training and development

Job description

Tesco Cafés are seeking a Café Manager to lead daily operations and develop a friendly team focused on outstanding customer service. You will oversee team performance, training, and standards to deliver a high-quality café experience for customers across Tesco locations.

With prior supervisory experience, you will drive sales, coach staff, and ensure compliance with safety and company policies while promoting an inclusive, supportive work environment.