Café Manager | Flexible Hours & Team Leadership

Tesco; Dundee; Hybrid; GBP 25,000 - 32,000; Full time

Job summary

Tesco Café in the United Kingdom is seeking a Café Manager to lead daily café operations, develop a friendly team, and deliver high standards of customer service. You’ll oversee training, instill strong working practices, and drive sales while ensuring safety and compliance.

You’ll manage colleagues, act as a role model, and identify ways to improve processes, with a focus on coaching and growth.

Qualifications

• Experience in hospitality at supervisory level or above.
• Commitment to excellent customer service.
• People management skills to lead by example and coach in an inclusive manner.
• Good planning and organisation skills.
• Excellent communication skills to motivate and support a growing team.

Responsibilities

• Overseeing the overall running of the café, including routines, processes, sales standards and changes, where necessary.
• Holding full profit and loss accountability for the café.
• Maximising sales, impact and presentation in the café, and ensuring everything is safe and legal for customers and colleagues.
• Leading your team and inspiring them to hit sales targets.
• Understanding the key drivers of our service plan and delivering to the standard required.
• Selecting, training, and developing team members to enable them to feel proud of the work they do.
• Acting as a café menu expert who can share knowledge with the team.
• Ensuring customers are served quickly and that they receive high quality food and drinks in a clean, tidy environment.
• A background in hospitality, at supervisory level and above.
• A commitment to excellent customer service.
• People management skills that allow you to lead by example and coach in an inclusive manner.
• Good planning and organisation skills.
• Confidence using your initiative to identify opportunities to improve our ways of working or adapt to different situations.
• Excellent communication skills to motivate and support a growing team.

Skills

Hospitality experience

Supervisory level experience

People management skills

Customer service

Job description

Tesco Café in the United Kingdom is seeking a Café Manager to lead daily café operations, develop a friendly team, and deliver high standards of customer service. You’ll oversee training, instill strong working practices, and drive sales while ensuring safety and compliance.

You’ll manage colleagues, act as a role model, and identify ways to improve processes, with a focus on coaching and growth.