Café Customer Specialist — Fast, Five‑Star Service

Marks & Spencer Plc; Widnes; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer Plc in Widnes invites applicants to join the M&S Café team as a customer-focused barista and café assistant. The role is fast-paced, with a fixed pattern of shifts and a focus on warm, five-star service.

You will take orders digitally, prepare food and drinks to high standards, manage queues, and help keep the café running smoothly even at peak times. Flexibility and teamwork are essential for delivering excellent customer experiences.

Responsibilities

• Take and fulfil orders using digital tools to keep customers moving.
• Maintain impeccable food safety standards while handling orders and queues.
• Deliver warm, five-star service under pressure in a fast-paced cafe environment.
• Support colleagues and contribute to a high-performance team culture.
• Demonstrate flexibility by working where needed with pace.

Job description

Marks & Spencer Plc in Widnes invites applicants to join the M&S Café team as a customer-focused barista and café assistant. The role is fast-paced, with a fixed pattern of shifts and a focus on warm, five-star service.

You will take orders digitally, prepare food and drinks to high standards, manage queues, and help keep the café running smoothly even at peak times. Flexibility and teamwork are essential for delivering excellent customer experiences.