Cafe Customer Assistant: Fast-Paced, Five-Star Service

Marks and Spencer; Bournemouth; On-site; GBP 17,000 - 21,000; Full time

Job summary

Marks & Spencer in Bournemouth's store café is hiring a hands-on café assistant. The role is fast-paced and requires staying calm under pressure while delivering warm, five-star service.

You'll be a brand ambassador, making food and drink recommendations, using our digital tools to take and fulfil orders, and ensuring the café runs smoothly even during peak times. Shifts include Tue/Wed/Fri/Sat 10:00–19:00; applicants must be 18 or older to comply with health and safety regulations.

Qualifications

• Must be 18 years or older due to safety legislation.
• Strong customer service and communication skills.
• Able to work in a fast-paced café environment.
• Digital tools usage to take and fulfill orders.

Responsibilities

• Take and fulfil orders quickly and accurately.
• Maintain food safety standards and cleanliness.
• Deliver five-star service during peak periods.
• Support team and adapt to changing needs.

Skills

Digital literacy

Customer service

Job description

Marks & Spencer in Bournemouth's store café is hiring a hands-on café assistant. The role is fast-paced and requires staying calm under pressure while delivering warm, five-star service.

You'll be a brand ambassador, making food and drink recommendations, using our digital tools to take and fulfil orders, and ensuring the café runs smoothly even during peak times. Shifts include Tue/Wed/Fri/Sat 10:00–19:00; applicants must be 18 or older to comply with health and safety regulations.