Cafe Customer Assistant — Fast-Paced, Five-Star Service

MARKS&SPENCER; Wilmslow; On-site; GBP 12,000 - 15,000; Part time

Job summary

MARKS&SPENCER in Wilmslow is seeking a hands-on Café Assistant for the M&S Café, with Sunday to Wednesday shifts 12:00–16:00. You’ll take and fulfil orders, keep queues moving, and deliver warm, five-star service under pressure.

As a brand ambassador, you’ll recommend food and drinks, uphold strict food-safety standards, and work with the team to ensure the café runs smoothly during peak times. Being digitally confident with our ordering tools is essential, fast-paced pace, flexible to cover

Qualifications

• Digital tools and ordering systems experience preferred.
• Understanding of food safety standards.

Responsibilities

• Take and fulfil orders at the counter.
• Keep customers moving and satisfied during busy periods.
• Deliver warm, five-star service and recommendations.
• Assist in cafe operations to ensure smooth running at peak times.

Skills

Digital literacy

Food safety

Customer service

Teamwork

Flexibility

Job description

MARKS&SPENCER in Wilmslow is seeking a hands-on Café Assistant for the M&S Café, with Sunday to Wednesday shifts 12:00–16:00. You’ll take and fulfil orders, keep queues moving, and deliver warm, five-star service under pressure.

As a brand ambassador, you’ll recommend food and drinks, uphold strict food-safety standards, and work with the team to ensure the café runs smoothly during peak times. Being digitally confident with our ordering tools is essential, fast-paced pace, flexible to cover