Hotel Night Manager

Marriott Bristol Royal; West of England; Presencial; GBP 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

World class training programs

Global Hotel discount scheme

Manager Bonus Scheme

Private Medical Insurance

Complimentary Hotel gym/leisure

Discounts and more

Descripción de la vacante

Bristol Marriott Royal Hotel is seeking a dedicated Night Manager to lead the front office overnight and support the launch of Marriott's Autograph Collection in Bristol. You will oversee all overnight operations, ensure exceptional service, and uphold brand standards through the night shift.

Join Team Autograph to contribute to a landmark transition, develop supervisors and associates, and participate in payroll and recruitment tasks while maintaining a welcoming atmosphere for guests.

Formación

• Enthusiasm, adaptability, well-presented with excellent customer service and flexibility to work all shift patterns.
• Hospitality reception supervisory or management experience is essential.
• Night experience is desirable but not essential.

Responsabilidades

• Acts as the property Manager on Duty and oversees all overnight operations.
• Ensures the highest levels of hospitality and service during the overnight shift.
• Promotes a welcoming environment.
• Represents property management in resolving guest or property-related situations.
• Assists in resolving issues and completing tasks.
• Ensures smooth running of financial related duties.
• Follows Brand Standards in all aspects of the role.
• Assists in HR duties including payroll, reviews and recruitment; develops supervisors and associates.

Conocimientos

Supervisory experience

Night shift management

Guest service

Descripción del empleo

For over 150 years, the Bristol Marriott Royal Hotel has been a landmark of luxury in the heart of Bristol, earning an international reputation for exceptional hospitality and timeless elegance. Now, the hotel is entering an exciting new era with a complete refurbishment and transformation into the prestigious Marriott Autograph Collection.

This is a unique opportunity to be part of a landmark transition, helping to shape and launch an exciting new product ahead of its grand unveiling in Spring 2027. Combining rich heritage with contemporary luxury, the hotel will join Marriott's distinctive collection of individually characterful hotels, redefining the guest experience for the future.

We have an exciting opportunity in our front office night team as a Night Manager. Join us and become part of Team Autograph, playing a key role in creating one of Bristol's most exciting hospitality destinations.

Main Duties:

• Serves as the property Manager on Duty and oversees all property operations during the overnight shift
• Ensures that the highest levels of hospitality and service are provided during the overnight shift
• Promoting a welcoming environment
• Represents property management in resolving any guest or property related situation
• Personally assisting in resolving any issues and completing tasks
• Ensure smooth running of financial related duties
• Follow Brand Standards in all aspects of the job role
• Assist in HR related duties including payroll, reviews and recruitment
• To upskill and develop the supervisors and associates

What do you need to apply?

We look for enthusiasm, ability to adapt, well presented, excellent customer service skills and flexibility to work all shift patterns. It is essential you have hospitality reception supervisory or management related experience. It is also desirable to have night experience but not essential.

Benefits include:

• World class training programs and opportunity to grow and develop
• Global Hotel discount scheme across all Marriott brands
• Manager Bonus Scheme
• Private Medical Insurance
• Complimentary Hotel gym/leisure membership
• Competitive pay for every hour worked & potential gratuities
• Free Parking
• Meal on Duty
• Discounts and much more…

Marriott is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.