C & B SUPERVISOR

Marriott Leicester; Leicester; On-site; GBP 12,398,400 - 16,531,200; Full time

Benefits offered by this job

Health & Wellbeing

Meals

Uniform & Cleaning

Discounts

Travel Discounts

Holidays

Performance Pay

Pension & Life Assurance

Flexibility

Take Care

Develop and Grow

Career progression

Awards & Celebrations

Events

Job summary

Marriott Leicester is seeking an enthusiastic Food & Beverage Supervisor to lead a busy hotel events team. You will oversee conference and banqueting operations, deliver exceptional guest experiences, and ensure smooth service across all events from boards to weddings.

You'll work 40 hours a week over five days, including weekends, with a mix of early and late shifts. Previous supervisory experience in hospitality is essential, as is a passion for service and attention to detail.

Qualifications

• Previous Food & Beverage supervisory experience in a hotel environment.
• Great conversational skills and teamwork-oriented.
• Positive outlook and outgoing personality.

Responsibilities

• Act as a confident role model for all new team members with a hands-on approach.
• Run conferences and events from small meetings to weddings to suit guests.
• Liaise with event organisers to meet and exceed expectations.
• Deliver exceptional customer experiences with the team.
• Manage the department, keeping it clean and safe.
• Share personal recommendations to spread passion for service and events.
• Train and develop the team to maintain standards.
• Support the management team to sustain high performance.
• Lead the team in the absence of the Conference & Banqueting Manager.

Skills

Food & Beverage supervision

Team leadership

Guest service excellence

Job description

Explore our very big world

As a world-class leader in the travel industry, there's no better place than Marriott Hotels to make your mark. Joining us, you'll get to entertain and meet people from all over the world as you build your experience. A world of opportunity pulls up to your bar with every guest you meet - and you never know who might show up next. You'll find a place where your personality and ideas are appreciated just as much as the work you do. And you'll grow through opportunities to explore the business, opening yourself to various career options. If you have the natural ability to communicate and enjoy working with others, we welcome you to join our global family.

The impact you'll make

You will enjoy working with a well-synchronized service staff, prepared to do whatever it takes to pull off a flawless event. When the guests arrive, they will be pleased to find your polished appearance and dedication to exceptional service that delights in the details. You will feel a sense of accomplishment knowing that you've impressed each guest with personalized attention.

What you'll do

• Act as a confident role model for all new team members whilst taking hands on approach
• Run conferences & events, ranging from small board meetings to weddings - every day is different and all events are tailored to the individuals
• Liaise with event organisers to ensure all expectations are delivered and exceeded
• Work with the team to deliver exceptional customer experiences
• Manage your department keeping it clean and safe
• Share personal recommendations to spread your passion for service and event delivery
• Train and develop the team
• Support the management team to deliver consistently high standards
• Manage and lead the team in the absence of the Conference & Banqueting Manager

What we're looking for

• Great conversational skills and teamwork-oriented
• Positive outlook and outgoing personality
• Previous Food & Beverage supervisory experience in a hotel environment

Perks you deserve

In addition to an hourly rate of pay ensuring you are paid for every hour worked, We'll support you in and out of the workplace by offering:

• Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
• Meals - Tasty and Varied Meals in our Associate Dining Facility
• Uniform & dry-cleaning service
• Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema's and more
• Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
• Holidays -20 days holiday plus 8 Bank Holidays
• Pay -Annual Performance Related Pay Review
• Pension & Life Assurance
• Flexibility -do you need flexibility in your life, talk to us as we know worklife balance is important
• Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Develop and Grow - Comprehensive Training and Development programs
• Career- career progression opportunities are endless as the #1 leader in hospitality worldwide
• Celebrate- Awards and Recognition Celebrations
• Events -Monthly Calendar of Associate Focused & Fun Events

With this role you will be working 40 hours per week over 5 days, including weekends with a variety of early and late shifts - do you need flexibility in your life? We are happy to discuss this with you!