Business Unit Head - Dartford)

PRS Recruitment Services; Dartford; On-site; GBP 125,000 - 150,000; Full time

Job summary

A facilities management recruitment agency seeks a Business Unit Head for Hard Facilities Management in Dartford, focusing on education sector contracts. This role requires strong leadership, technical qualifications in engineering, and a deep understanding of compliance standards. The successful candidate will oversee maintenance operations, manage budgets, and foster client relationships to ensure efficiency and satisfaction. This package includes a competitive salary of £80,000, a car allowance of £4,200, and a bonus scheme.

Benefits

Car allowance

Bonus scheme

Qualifications

• Proven leadership experience in facilities management, preferably in education.
• Technical qualifications in engineering or building services.
• Strong understanding of compliance standards.

Responsibilities

• Oversee all aspects of Hard FM services.
• Lead a team, ensuring optimal performance.
• Ensure compliance with statutory obligations.
• Manage financial performance, control budgets.
• Build strong client relationships.

Skills

Leadership experience in FM

Knowledge of health & safety regulations

Financial acumen

Stakeholder management

Understanding of asset lifecycle management

Education

Degree in Facilities Management or Engineering

IOSH / NEBOSH certification

Job description

Job Title: Business Unit Head – Hard Facilities Management (Education Sector)

Reporting to: Operations Director / Managing Director

Location: Based at Dartford (With travel across London sites)

Purpose of the Role

The Business Unit Head will spearhead the strategic and operational leadership of Hard FM services across a portfolio of education sector contracts. With a focus on delivering excellent building maintenance, compliance, and lifecycle services, this role ensures that facilities run efficiently, safely, and in alignment with educational standards and contractual obligations.

Key Responsibilities

• Oversee all aspects of Hard FM services including mechanical, electrical, plumbing, HVAC, and building fabric maintenance
• Lead a team of technical and operational professionals, ensuring optimal workforce performance and development
• Ensure compliance with statutory and contractual obligations (e.g. SFG20, HTM, and DfE guidelines)
• Develop, monitor, and report on KPIs and SLAs for multiple educational institutions
• Manage financial performance: budget control, forecasting, cost‑saving initiatives
• Build and maintain strong client relationships, acting as the main point of contact for escalations and strategic discussions
• Drive continuous improvement initiatives with a focus on safety, sustainability, and service quality
• Oversee planned preventative maintenance (PPM) programs and reactive works delivery
• Lead on mobilisation and transition of new contracts when applicable

Package

• £80,000 (Client has confirmed this can increase for the right skill set, experience etc)
• £4,200 car allowance
• Bonus scheme

Skills & Experience

• Proven leadership experience in FM, preferably in the education sector
• Technical qualifications in engineering or building services (e.g. HNC/HND, NVQ Level 4+, or equivalent)
• Strong understanding of health & safety regulations, compliance standards, and asset lifecycle management
• Excellent financial acumen and contract management skills
• Strategic thinker with ability to lead multi-disciplinary teams
• Exceptional stakeholder management and communication abilities
• Familiarity with CAFM systems and industry best practices

Qualifications

• Degree or equivalent experience in Facilities Management, Engineering, or a related field
• IOSH / NEBOSH certification (preferred)
• Membership of a relevant professional body (e.g. BIFM, CIBSE)

What Success Looks Like

• Efficient, compliant, and sustainable operations across all sites
• High levels of client satisfaction and contract retention
• Empowered and high-performing teams
• Continuous innovation and process improvement