Business Systems Analyst for Life Sciences ERP & QMS

R&D Partners; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

R&D Partners is seeking a Business Systems Analyst to optimize core platforms such as NetSuite, MasterControl and Veeva. You will bridge business and IT across Finance, Quality, Clinical Operations and Supply Chain to gather requirements and design compliant system solutions.

In this pivotal role you will guide change control, support validation activities, and drive adoption through training and documentation in a regulated life sciences environment.

Qualifications

• Experience with ERP systems in regulated environments.
• Ability to document and translate business needs into functional specs.
• Strong stakeholder engagement across Finance, Quality, Clinical Operations and Supply Chain.
• Familiarity with Change Control, validation, and cross-system workflows.

Responsibilities

• Partner with business stakeholders to understand processes, pain points, and requirements across Finance.
• Translate business requirements into functional specifications and system enhancements.
• Support the evaluation and implementation of new features, workflows, and modules within NetSuite.
• Coordinate and manage Change Control processes within MasterControl, ensuring compliance with Quality and IT governance.
• Facilitate workshops, walkthroughs, and user acceptance testing to validate system changes.
• Provide guidance, training, and documentation to end-users, driving adoption and effective use of systems.
• Develop and maintain reports, dashboards, and data insights to support decision-making.
• Act as liaison between users and external vendors/consultants when required.
• Promote continuous improvement by identifying opportunities to streamline business processes through system functionality.
• Support audits and inspections by ensuring system processes meet compliance and documentation standards.
• Perform day-to-day general administration of assigned systems, including user onboarding, access management, routine support activities, and other tasks as assigned.

Skills

ERP knowledge

Regulatory compliance

Stakeholder management

Requirements gathering

Analytical thinking

Tools

NetSuite

MasterControl

Veeva Vault

Job description

R&D Partners is seeking a Business Systems Analyst to optimize core platforms such as NetSuite, MasterControl and Veeva. You will bridge business and IT across Finance, Quality, Clinical Operations and Supply Chain to gather requirements and design compliant system solutions.

In this pivotal role you will guide change control, support validation activities, and drive adoption through training and documentation in a regulated life sciences environment.