Business Systems Analyst – NetSuite, QMS & Veeva

R Dpartners; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

R Dpartners is seeking a Business Systems Analyst to optimise core platforms like NetSuite, MasterControl, and Veeva, serving Finance, Quality, Clinical Operations and Supply Chain. You will translate requirements, support features, and drive compliant system enhancements in a regulated life sciences environment.

You will facilitate workshops, train end-users, and create reports to empower data-driven decisions while ensuring alignment with regulatory standards and multi-subsidiary setups.

Qualifications

• Proven experience as a Business Systems Analyst or similar role with exposure to ERP, QMS, and/or Clinical systems.
• Strong knowledge of NetSuite finance.
• Familiarity with MasterControl Quality Management System and/or Veeva Vault QMS, RIM, or Clinical.
• Experience working in regulated industries such as biotech, pharma, or medical devices.
• Strong analytical and problem-solving skills with the ability to document and communicate requirements effectively.
• Comfortable facilitating workshops and liaising with stakeholders across multiple business functions.
• Experience with Change Control, validation, and compliance processes in a regulated environment. Knowledge of multi-subsidiary and multi-currency environments is advantageous.
• Excellent communication skills with a focus on stakeholder engagement and cross-functional collaboration.

Responsibilities

• Partner with business stakeholders to understand processes, pain points, and requirements across Finance.
• Translate business requirements into functional specifications and system enhancements.
• Support the evaluation and implementation of new features, workflows, and modules within NetSuite.
• Coordinate and manage Change Control processes within MasterControl, ensuring compliance with Quality and IT governance.
• Facilitate workshops, walkthroughs, and user acceptance testing to validate system changes.
• Provide guidance, training, and documentation to end-users, driving adoption and effective use of systems.
• Develop and maintain reports, dashboards, and data insights to support decision-making.
• Act as liaison between users and external vendors/consultants when required.
• Promote continuous improvement by identifying opportunities to streamline business processes through system functionality.
• Support audits and inspections by ensuring system processes meet compliance and documentation standards.
• Perform day-to-day general administration of assigned systems, including user onboarding, access management, routine support activities, and other tasks as assigned.

Skills

ERP systems

QMS

Clinical systems

NetSuite finance

Change Control

Regulatory compliance

Stakeholder management

Workshop facilitation

Cross-functional collaboration

Documentation & training

Tools

NetSuite

MasterControl

Veeva Vault

Job description

R Dpartners is seeking a Business Systems Analyst to optimise core platforms like NetSuite, MasterControl, and Veeva, serving Finance, Quality, Clinical Operations and Supply Chain. You will translate requirements, support features, and drive compliant system enhancements in a regulated life sciences environment.

You will facilitate workshops, train end-users, and create reports to empower data-driven decisions while ensuring alignment with regulatory standards and multi-subsidiary setups.