Business Support Officers

Brackenberry Limited; Ipswich; On-site; GBP 17,000 - 22,000; Full time

Job summary

Suffolk County Council is seeking experienced Business Support Officers to provide administrative support across Children’s and Young People’s Services, specifically within SEND Services. This is a 2-month contract with a strong likelihood of extension at the client’s discretion.

Responsibilities include managing shared inboxes, handling confidential information, and supporting EHCP processes. NVQ Level 2 in Business Administration or related subject is required, with data protection knowledge

Qualifications

• Previous experience in an administrative, business support or office-based role.
• Experience handling confidential and sensitive information.
• Experience maintaining databases, spreadsheets, electronic records and filing systems.
• Understanding of confidentiality, data protection and the importance of maintaining accurate records.

Responsibilities

• Provide comprehensive administrative and business support to Children’s and Young People’s Services.
• Manage shared inboxes, process incoming emails and respond to routine correspondence.
• Prepare, process, distribute and maintain documents and electronic records accurately.
• Prepare reports, letters, meeting papers and other administrative documentation as required.
• Provide administrative support for Education, Health and Care Plan (EHCP) processes.

Skills

Confidentiality

Data protection

Education

NVQ Level 2 in Business Administration, Customer Service or related subject

Job description

We are working closely alongside a local authority in Suffolk to assist with the appointment of a Business Support Officer on a 2-months contract, highly likely to be extended at clients discretion. Suffolk County Council is seeking experienced Business Support Officers to provide administrative support across Children's and Young People's Services, specifically within Special Educational Needs and Disabilities (SEND) Services. The successful candidates will support essential administrative processes, maintain accurate records, manage correspondence and handle confidential information to ensure services are delivered efficiently and within statutory timescales.

Responsibilities

• Provide comprehensive administrative and business support to Children's and Young People's Services.
• Manage shared inboxes, process incoming emails and respond to routine correspondence.
• Prepare, process, distribute and maintain documents and electronic records accurately.
• Prepare reports, letters, meeting papers and other administrative documentation as required.
• Provide administrative support for Education, Health and Care Plan (EHCP) processes.
• NVQ Level 2 in Business Administration, Customer Service or a related subject, or equivalent knowledge and experience.
• Relevant training or knowledge in data protection and confidentiality would be beneficial.

Essentials

• Previous experience in an administrative, business support or office-based role.
• Experience handling confidential and sensitive information.
• Experience maintaining databases, spreadsheets, electronic records and filing systems.
• Understanding of confidentiality, data protection and the importance of maintaining accurate records.