Business Support Officer - SNTM Childrens Social Work Team

Kent County Council; Kings Hill; Hybrid; GBP 21.000 - 26.000; Vollzeit

Benefits dieser Stelle

Hybrid working

29 days annual leave pro rata (30 days

after 5 years

Zusammenfassung

Kent County Council is seeking a organised Business Support Officer to assist Children's Services. You will manage emails, records, and correspondence, and support meetings and procurement tasks in a busy team.

The role requires good communication, strong organisation, and IT literacy, with hybrid working and a pro-rated annual leave entitlement. You’ll join a supportive service focused on improving services for children, young people and families across Kent.

Qualifikationen

• Good communication and interpersonal skills.
• Strong organisation and ability to prioritise workload.
• Proficient IT skills with Outlook, Word and Excel.
• Attention to detail and ability to maintain accurate records.
• Confident dealing with queries and finding solutions.
• Ability to work independently and as part of a team.
• Level 2 Administration qualification or equivalent.

Aufgaben

• Provide day-to-day administrative support to the team.
• Act as a point of contact for colleagues, partner agencies and the public.
• Keep records and information up to date.
• Prepare documents and correspondence and track responses.
• Arrange and support meetings, recording key information and follow-up actions.
• Support managers with financial and procurement administration.

Kenntnisse

Good communication

Organisation skills

IT skills

Attention to detail

Independent working

Teamwork

Ausbildung

Level 2 Administration qualification

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Jobbeschreibung

We're looking for an organised, proactive and approachable Business Support Officer to join our team supporting Children's Services. This is a busy and varied role where you'll work alongside practitioners, providing the essential administrative and business support that helps them deliver services to children, young people and families. If you're someone who enjoys keeping things organised, managing competing priorities and being part of a supportive team, this could be a great opportunity for you.

What will you be doing?

You'll provide day-to-day administrative support to the team, including:

• Monitoring and managing emails, information systems and electronic records
• Being a point of contact for colleagues, partner agencies and members of the public
• Keeping records and information accurate and up to date
• Preparing documents and correspondence and keeping track of responses
• Arranging and supporting meetings, recording key information and following up actions
• Helping with systems and equipment for new and existing staff
• Supporting managers with financial and procurement administration, This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. You don't need to know everything from day one. What's really important is that you're organised, reliable and comfortable working in a busy environment.

You’ll need:

• Good communication and interpersonal skills
• Strong organisation skills and the ability to prioritise your workload
• Good IT skills, particularly Microsoft Outlook, Word and Excel
• Good attention to detail and the ability to maintain accurate records
• Confidence in dealing with queries and finding solutions
• The ability to work both independently and as part of a team
• A Level 2 qualification in Administration or equivalent., Business Support plays an important part in helping our Children's Services teams run effectively. You'll be joining a friendly service where your organisational skills, initiative and attention to detail will genuinely make a difference. Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

This role also offers a great working pattern

• 22.2 hours over three days (Monday to Wednesday)
• Hybrid working, normally one office day per week, with occasional additional office cover when required
• 29 days' annual leave per year, pro rata (increasing to 30 days after 5 years)

If you're organised, enjoy variety and want a role where the work you do helps support services for children and families across Kent, we'd love to hear from you.