Business Support Officer

Confidential; Shrewsbury; Hybride; GBP 19 000 - 26 000; Plein temps

Résumé du poste

Shropshire Council is seeking two temporary Business Support Officers to join the Children's Services Team at the Shrewsbury Office. The role is hybrid with 37 hours per week, Monday to Friday, with a start ASAP and a 3-month duration (potential extension).

Key duties include administrative support, diary and inbox management, database updates, and preparation of documents and minutes. Compliance screening applies, including right to work checks.

Qualifications

• Previous experience in an administrative or business support role.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
• Ability to work effectively both independently and as part of a team.
• Experience of working with sensitive and confidential information.

Responsabilités

• Providing comprehensive administrative and business support to Children's Services teams.
• Managing inboxes, diaries and appointments.
• Accurately updating and maintaining electronic records and databases.
• Preparing documents, reports, meeting agendas and minutes.
• Communicate and collaborate effectively with other people who are essential for our service, such as senior managers, stakeholders, partners, and customers, and where required represent the team at meetings
• Ensuring confidential information is handled in accordance with data protection requirements.
• Supporting team projects and service improvement activities as required.

Connaissances

Administrative support

Organisational skills

Excellent communication

Attention to detail

Teamwork

Confidentiality

Outils

Microsoft Office

Description du poste

Business Support Officer
Rate of Pay: 14.14 per hour PAYE / 18.83 per hour UMB
Location: Shrewsbury Office, SY3. Hybrid basis - onsite days to be confirmed directly with hiring manager.
Working Hours: 37 hours per week, Monday - Friday 8.45 - 5pm with 30-minute unpaid break.
Start date: ASAP
Duration: Temporary basis, 3 months with potential to extend.
2 workers required.
Opus People Solutions are recruiting on behalf of our Client, Shropshire Council, for 2 Business Support Officers on a temporary basis to support the Children's Services Team.

Key Responsibilities

• Providing comprehensive administrative and business support to Children's Services teams.
• Managing inboxes, diaries and appointments.
• Accurately updating and maintaining electronic records and databases.
• Preparing documents, reports, meeting agendas and minutes.
• Communicate and collaborate effectively with other people who are essential for our service, such as senior managers, stakeholders, partners, and customers, and where required represent the team at meetings
• Ensuring confidential information is handled in accordance with data protection requirements.
• Supporting team projects and service improvement activities as required.

Essential Requirements

• Previous experience in an administrative or business support role.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
• Ability to work effectively both independently and as part of a team.
• Experience of working with sensitive and confidential information.

Desirable

• Experience within Children's Services, Social Care, Local Government or a public sector environment.
• Experience of processing referrals, case management administration or minute taking.

What We're Looking For
The successful candidates will be professional, adaptable and customer-focused, with a commitment to delivering an efficient and high-quality support service. You will be comfortable working in a fast-paced environment and building positive working relationships with colleagues and stakeholders.
This is an excellent opportunity to contribute to services that help improve outcomes for children and families across Shropshire.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references