Business Support Officer

Staffordshire Local Enterprise Partnership; Stafford; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a dedicated team within the Health Care & Events Team at Staffordshire County Council, supporting various service areas. This fixed-term role offers opportunities to develop administrative skills while ensuring high-quality support and compliance with processes.

Qualifications

• Experience supporting a high-quality Business Support service.
• Ability to take accurate and concise minutes for meetings.

Responsibilities

• Providing support and assistance to managers across Health Care & Corporate Training Services.
• Maintaining Service Inbox, handling queries, and taking appropriate actions.

Skills

Administrative skills

Communication

IT skills

Tools

MS Office 365

Job description

Business & Executive Support Team provides a centrally led business support administrative function aligned to meet the requirements of Staffordshire County Council and the evolving needs of the organisation.

This position is within the Health Care & Events Team, supporting various service areas including Adult Social Care & Health and Corporate Events and Training.

This is a fixed-term role until 31 May 2026.

Main Responsibilities

Some of your responsibilities will include:

• Providing support and assistance to managers across Health Care & Corporate Training Services
• Supporting and servicing events for internal and multi-agency stakeholders
• Accurately inputting and maintaining internal systems, including client information, training software, and daily use of MS Office 365
• Completing administrative and customer care tasks, ensuring compliance with processes and SLAs
• Maintaining Service Inbox, handling queries, signposting, and taking appropriate actions
• Liaising with internal and external customers to develop good working relationships and engagement

The Ideal Candidate

The role requires flexibility to support the wider Business and Executive Support Service when needed, providing opportunities to develop skills across various work areas.

We are looking for you to have:

• Administrative skills and experience supporting a high-quality Business Support service
• Ability to take accurate and concise minutes for multi-agency meetings
• Excellent communication skills to engage with internal and external customers and teams, using digital solutions to improve processes
• Ability to work in a fast-paced environment and adapt to changes quickly
• Good IT skills, particularly with MS 365 software
• Experience with relevant Information, Privacy, and Data Security policies

Interviews are scheduled for Friday, 6 June 2025.

For an informal chat about this role, please contact Michelle Ogram, Team Leader, at [e-mail].

About Staffordshire County Council

We are no ordinary county council:

Our Values:

Our values are at the core of our organisation, shaped by colleague feedback and best practices, guiding how we think and act collectively.

We foster a sense of community and pride in making a difference for Staffordshire people. We are ambitious and forward-looking, committed to supporting our employees' growth and well-being.

We are dedicated to safeguarding children, young people, and vulnerable adults, and all staff and volunteers share this commitment.

Staffordshire County Council is an equal opportunities and Disability Confident employer, encouraging applications from all backgrounds and communities. We offer a guaranteed interview for applicants meeting the minimum criteria, as part of our commitments to inclusivity and support for care leavers.