Business Support Officer

We Manage Jobs(WMJobs); Stafford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading organization is seeking a Business Support Administrator to provide essential support across various Health Care and Corporate Training Services. The ideal candidate will possess strong administrative and communication skills, with the flexibility to adapt to a fast-paced environment. This role offers opportunities for skill development and engagement with internal and external stakeholders. Interviews are scheduled for June 6, 2025.

Qualifications

• Experience in providing high-quality business support.
• Ability to take accurate minutes for meetings.
• Experience with Information, Privacy, and Data Security policies.

Responsibilities

• Providing support to managers across Health Care & Corporate Training Services.
• Maintaining internal systems and handling customer queries.
• Supporting events for internal and multi-agency stakeholders.

Skills

Administrative skills

Communication

IT skills

Tools

MS Office 365

Job description

Business & Executive Support Team provides a centrally led business support administrative function aligned with the requirements of Staffordshire County Council, fulfilling the evolving needs of the organization.

This exciting position is within the Health Care & Events Team. Currently, this staffing team supports multiple service areas across the organization, with a core link to Adult Social Care & Health and Corporate Events and Training.

Main Responsibilities

1. Providing support and assistance to managers across various Health Care & Corporate Training Services.
2. Servicing and supporting a range of events for internal and multi-agency stakeholders.
3. Accurately inputting and maintaining internal systems, including client-based information systems, training software, and daily use of MS Office 365 packages.
4. Completing a variety of administrative and customer care tasks, ensuring compliance with business processes and Service Level Agreements.
5. Maintaining the Service Inbox, dealing with queries, signposting, and taking appropriate actions.
6. Liaising with internal and external customers, developing good working relationships and engagement.

The Ideal Candidate

The role requires flexibility to support the wider Business and Executive Support Service when needed to meet priority demands and will enable you to develop your skills through various work opportunities across the service.

We are looking for you to have:

• Administrative skills and experience to support a high-quality Business Support service for Staffordshire County Council.
• The ability to take accurate and concise minutes for multi-agency meetings.
• Excellent communication skills to engage with internal and external customers and administration teams, sharing best practices and using digital solutions to improve processes.
• The ability to work in a fast-paced, busy environment and adapt to changes at short notice.
• Good IT skills, including knowledge of MS 365 software.
• Experience in complying with relevant Information, Privacy, and Data Security policies.

Interviews are scheduled for Friday, 6 June 2025. For an informal chat about this role, please contact Michelle Ogram, Team Leader, at [e-mail].

About Staffordshire County Council

We are no ordinary county council:

Our Values

The core of who we are as an organization. Our values, shaped by colleague feedback and national best practices, drive how we think and act collectively. They foster a sense of community spirit, belonging, and pride in making a difference for Staffordshire people. We are ambitious and forward-looking, committed to a better future and supporting your career growth.

Our Benefits

We recognize our employees as central to our success. We aim to create a supportive environment where employees can reach their full potential and maintain a healthy work-life balance.

In addition to your salary, as a staff member, you will have access to Our rewards and benefits - Careers at Staffordshire.

Recruitment Process

As an authority, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults, expecting all staff and volunteers to share this commitment. Staffordshire County Council is an equal opportunities and Disability Confident employer, encouraging applications from all backgrounds and communities. We offer a guaranteed interview as part of our support for care leavers, provided your application meets the minimum criteria for the post.