Business Support Officer

Opus People Solutions Ltd; Shrewsbury; Hybrid; GBP 19,000 - 26,000; Full time

Job summary

Opus People Solutions Ltd., on behalf of Shropshire Council, seeks two Business Support Officers to provide administrative support to the Children’s Services team. The roles are based in Shrewsbury with hybrid working; start ASAP on a temporary 3-month basis, 37 hours per week, Mon–Fri, 8:45–5:00.

Rate of pay is £14.14 per hour PAYE or £18.83 per hour UMB. Applicants should be able to manage diaries, records, documents and minutes while maintaining data protection standards and working

Qualifications

• Previous experience in an administrative or business support role.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
• Ability to work effectively both independently and as part of a team.
• Experience of working with sensitive and confidential information.

Responsibilities

• Providing comprehensive administrative and business support to Children's Services teams.
• Managing inboxes, diaries and appointments.
• Accurately updating and maintaining electronic records and databases.
• Preparing documents, reports, meeting agendas and minutes.
• Communicate and collaborate effectively with other people who are essential for our service, such as senior managers, stakeholders, partners, and customers, and where required represent the team at meetings
• Ensuring confidential information is handled in accordance with data protection requirements.
• Supporting team projects and service improvement activities as required.

Skills

Organisational skills

Communication skills

Attention to detail

Independent and collaborative

Confidential data handling

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Business Support Officer

Rate of Pay: £14.14 per hour PAYE / £18.83 per hour UMB

Location: Shrewsbury Office, SY3. Hybrid basis - onsite days to be confirmed directly with hiring manager.

Working Hours: 37 hours per week, Monday - Friday 8.45 - 5pm with 30-minute unpaid break.

Start date: ASAP

Duration: Temporary basis, 3 months with potential to extend.

2 workers required.

Opus People Solutions are recruiting on behalf of our Client, Shropshire Council, for 2 Business Support Officers on a temporary basis to support the Children's Services Team.

Key Responsibilities

• Providing comprehensive administrative and business support to Children's Services teams.


• Managing inboxes, diaries and appointments.


• Accurately updating and maintaining electronic records and databases.


• Preparing documents, reports, meeting agendas and minutes.


• Communicate and collaborate effectively with other people who are essential for our service, such as senior managers, stakeholders, partners, and customers, and where required represent the team at meetings


• Ensuring confidential information is handled in accordance with data protection requirements.


• Supporting team projects and service improvement activities as required.

Essential Requirements

• Previous experience in an administrative or business support role.


• Strong organisational skills with the ability to manage competing priorities.


• Excellent written and verbal communication skills.


• Good attention to detail and accuracy.


• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.


• Ability to work effectively both independently and as part of a team.


• Experience of working with sensitive and confidential information.

Desirable

• Experience within Children's Services, Social Care, Local Government or a public sector environment.


• Experience of processing referrals, case management administration or minute taking.

What We're Looking For

The successful candidates will be professional, adaptable and customer-focused, with a commitment to delivering an efficient and high-quality support service. You will be comfortable working in a fast-paced environment and building positive working relationships with colleagues and stakeholders.

This is an excellent opportunity to contribute to services that help improve outcomes for children and families across Shropshire.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references