Business Support Officer

Vertas Group; Shrewsbury; Hybrid; GBP 19,000 - 26,000; Full time

Job summary

Vertas Group is seeking two Business Support Officers to support Shropshire Council's Children's Services in Shrewsbury. The roles are temporary for 3 months with potential extension, paying £14.14 per hour PAYE or £18.83 per hour UMB, based on scheme.

Hybrid working with onsite days to be confirmed with the hiring manager. You will provide comprehensive admin support, manage diaries and records, prepare documents and minutes, and engage with senior managers and stakeholders while handling

Qualifications

• Previous experience in an administrative or business support role.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.

Responsibilities

• Providing comprehensive administrative and business support to Children's Services teams.
• Managing inboxes, diaries and appointments.
• Accurately updating and maintaining electronic records and databases.
• Preparing documents, reports, meeting agendas and minutes.
• Communicate and collaborate effectively with senior managers, stakeholders, partners, and customers, and represent the team at meetings when required.
• Ensuring confidential information is handled in accordance with data protection requirements.

Skills

Administrative experience

Organisational skills

Communication skills

Microsoft Office (Outlook/Word/Excel)

Tools

Microsoft Office

Job description

Business Support Officer

Rate of Pay: £14.14 per hour PAYE / £18.83 per hour UMB
Location: Shrewsbury Office, SY3. Hybrid basis - onsite days to be confirmed directly with hiring manager.
Working Hours: 37 hours per week, Monday - Friday 8.45 - 5pm with 30-minute unpaid break.
Start date: ASAP
Duration: Temporary basis, 3 months with potential to extend.
2 workers required.

Opus People Solutions are recruiting on behalf of our Client, Shropshire Council, for 2 Business Support Officers on a temporary basis to support the Children's Services Team.

Key Responsibilities

• Providing comprehensive administrative and business support to Children's Services teams.
• Managing inboxes, diaries and appointments.
• Accurately updating and maintaining electronic records and databases.
• Preparing documents, reports, meeting agendas and minutes.
• Communicate and collaborate effectively with other people who are essential for our service, such as senior managers, stakeholders, partners, and customers, and where required represent the team at meetings
• Ensuring confidential information is handled in accordance with data protection requirements.
• Supporting team projects and service improvement activities as required.

Essential Requirements

• Previous experience in an administrative or business support role.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• Good attention to detail and accuracy.
• Proficiency in Microsoft Office applications, including Outlook, Word and Excel.
• Ability to work effectively both independently and as part of a team.
• Experience of working with sensitive and confidential information.

Desirable

• Experience within Children's Services, Social Care, Local Government or a public sector environment.
• Experience of processing referrals, case management administration or minute taking.

What We're Looking For

The successful candidates will be professional, adaptable and customer-focused, with a commitment to delivering an efficient and high-quality support service. You will be comfortable working in a fast-paced environment and building positive working relationships with colleagues and stakeholders.

This is an excellent opportunity to contribute to services that help improve outcomes for children and families across Shropshire.

All offers will be subject to satisfactory compliance screening, including right to work in the UK and references