Business Support Officer

Derby City Council; East Midlands; Hybrid; GBP 27,000 - 28,000; Full time

Benefits offered by this job

LGPS pension

Team Derby Rewards

Tusker Car Benefit Scheme

Flexible hybrid working

Generous annual leave

Learning & development

Employee assistance programme

Job summary

Derby City Council is seeking a highly organised Business Support Officer to join the Business Support Finance Team. The role involves processing supplier invoices, managing payments, and supporting financial management across the council.

You will work with managers and colleagues, maintain accurate records, and help deliver an efficient, customer-focused service in a hybrid setting.

Qualifications

• Experience providing financial administrative support in local government/public sector.
• Excellent time management and organisational skills.
• Experience using financial systems to process invoices and payments.
• Good knowledge of Microsoft Office (Excel/Word/Outlook).
• Strong verbal and written communication abilities.

Responsibilities

• Process orders and invoices on the Council’s financial system.
• Produce regular payment runs.
• Review invoices awaiting approval to ensure prompt payment.
• Provide high-standard customer service to internal/external customers.
• Undertake additional duties as required and align with financial regulations.

Skills

Public sector experience

Time management

Financial system usage

Microsoft Office proficiency

Communication skills

workload planning

Attention to detail

Data entry accuracy

Data protection knowledge

Problem solving

Job description

Job details

Job title Business Support Officer Job reference 000012496 Date posted 23/09/2026 Application closing date 07/10/2026 Working Pattern Full time Salary Grade D, £27,274 - £28,153 a year Contractual hours 37 Basis Full time Job category/type Administration Attachments Blank Job description Salary: £27,274 - £28,153 a year Contract Type: Permanent Location: The Council House/Hybrid - Minimum 2 days in the office Hours: 37 hours a week Closing Date: 07 October 2026 DBS Requirement: No

The Opportunity

We are looking for a highly organised and proactive Business Support Officer to join our Business Support Finance Team. This is a key role, providing high-quality administrative and financial support to ensure the smooth and efficient operation of our service, including the accurate and timely processing of supplier invoices and supporting effective financial management across the Council. You will work closely with managers and colleagues across the service, supporting a wide range of finance-related activities, maintaining accurate records, and helping us deliver an efficient, customer-focused service.

What you’ll be doing

• Process orders and invoices on the Council’s financial system.
• Produce regular payment runs
• Regularly review invoices awaiting approval to ensure prompt payment.
• Provide all customers with a high standard of customer service to ensure a positive representation of the service
• Undertake training and additional duties, in line with the general level of responsibility of the post, as additional administrative processes are added to the Business Finance menu
• Ensure that all work is carried out in accordance with established procedures and financial regulations.

About you

• Experience of providing financial administrative support within a local government or public sector environment
• Excellent time management
• Experience of using a financial system
• Good knowledge of Microsoft Office
• Good verbal and written communication skills
• Ability to plan, prioritise and organise a varied workload to achieve deadlines on a daily, weekly and monthly basis
• Methodical and accurate with attention to detail
• Ability to input data/keyboarding skills to a high degree of accuracy
• Understanding of data protection issues and procedures
• Have a problem solving, flexible, team approach to work
• Able to work under pressure to meet demanding deadlines

Who We Are

At Derby City Council, we're proud to deliver over 250 essential services that support our residents, communities and businesses. Guided by our vision to create an Inclusive, Green, Growing and Vibrant City, we put people at the heart of everything we do. Our values shape how we work every day. We believe in Great People, One Team, we're Bold in embracing change, Strong in delivering for our communities, and We Care about making a positive difference. Join us and you'll be part of an ambitious, collaborative organisation where you can develop your career while helping to shape Derby's future. Why join Derby City Council? At Derby City Council, you'll have the opportunity to make a real difference while building a rewarding career in an organisation that values, supports and invests in its people. Alongside the opportunity to help shape the future of Derby, you'll benefit from a comprehensive range of employee benefits, including:

Financial Benefits

• Local Government Pension Scheme (LGPS) – a secure, defined benefit pension with life cover
• Team Derby Rewards – discounts across a wide range of retail, leisure and lifestyle brands
• Tusker Car Benefit Scheme – a salary sacrifice scheme for leasing a brand-new, fully maintained and insured vehicle

Work-Life Balance

• Generous annual leave, starting at 27 days and rising to 32 days after five years' service (plus bank holidays, depending on your contract)
• The option to purchase additional annual leave
• Flexible and hybrid working arrangements for many roles
• Flexible retirement options, where eligible
• Support for colleagues with caring responsibilities

Learning and Development

• Learning and development opportunities, with regular career conversations to support your growth
• Leadership and management development programmes, mentoring and professional qualifications
• Modern workspaces designed to support collaboration, productivity and wellbeing

Health and Wellbeing

• Employee Assistance Programme, wellbeing support and a year-round wellbeing calendar
• Free annual flu vaccinations
• Cycle2Work Scheme and free cycle training

Community and Inclusion

• Up to 15 hours of volunteering leave each year
• Recognition through initiatives including the Here for Derby Awards and Long Service Awards
• The opportunity to join one of our Employee Networks, including LGBTQ+, Disabled Employees and Carers, Black, Asian and Minority Ethnic Employees, and Neurodiversity At Derby City Council, we believe our people are our greatest strength.

Equality, Diversity and Inclusion

At Derby City Council, we're committed to creating an inclusive workplace where everyone feels valued and can thrive. We welcome applications from people of all backgrounds and believe our workforce should reflect the diverse communities we serve. As a Disability Confident Leader, disabled applicants who meet the essential criteria for the role can choose to apply through our Guaranteed Interview Scheme. We are also proud to hold the Ministry of Defence Employer Recognition Scheme Silver Award, recognising our commitment to supporting serving personnel, veterans and their families. Members of the Armed Forces community, veterans and their close family members who meet the essential criteria are also eligible for our Guaranteed Interview Scheme. If you need any reasonable adjustments at any stage of the recruitment process, including during your application, interview or onboarding, we'll work with you to provide the support you need.

Important Information

Links to the full Job Description and Person Specification are available below. Before submitting your application, please read our guidance on completing the application form and ensure your supporting statement clearly demonstrates how you meet the essential criteria in the Person Specification. All employees will normally be appointed to the minimum of the grade for the role. Where a DBS requirement is indicated at the top of this advert, the successful candidate will be subject to the appropriate Disclosure and Barring Service (DBS) check as part of our safer recruitment process. Where a Market Rate Supplement is indicated at the top of this advert, it is paid in addition to the basic salary and is subject to regular review. The supplement may be reduced or withdrawn and will reduce in line with incremental progression and pay awards. The Council has a legal obligation to consider suitable redeployment opportunities for employees at risk of redundancy. Consequently, this vacancy may be withdrawn before the advertised closing date if it is filled through the Council's redeployment process.