Business Support Manager

The Nottinghamshire Hospice Ltd; Nottingham; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Pension Scheme

Staff referral scheme

Employee Assistance Programme

private GP access

Blue Light Card discount scheme

Free DBS check

Free parking

uniform

Job summary

The Nottinghamshire Hospice Ltd is seeking a Business Support Manager to oversee the hospice's business systems, clinical administration, operational reporting and data analysis. You will report to the Director of Care and ensure timely, accurate information for patient services, workforce planning and regulatory needs.

You will lead the Care Administration Team, support payroll processing, and drive efficient administrative processes across the organisation.

Qualifications

• Organised and analytical individual with strong IT skills.
• Experience with rostering, payroll and management information.
• Eye for detail and a drive for continuous improvement.

Responsibilities

• Oversee operational systems, clinical administration and data analysis.
• Support payroll processing and monthly reporting to the Director of Finance.
• Lead Care Administration Team and ensure efficient admin processes.

Skills

Organised

Analytical

IT skills

Rostering

Payroll

Management information

Attention to detail

Continuous improvement

Collaboration

Job description

VACANCY: Business Support Manager

£35,336 per annum

37.5 hours per week

Working days Monday-Friday

Benefits

• 5 weeks' holiday plus Bank Holidays Pension Scheme, Staff referral scheme (earn extra each time you successfully refer someone), Employee Assistance Programme, including private GP access, Blue Light Card discount scheme, Free DBS check, Free parking and uniform

Closing date: Friday 23rd October

Interview date: Monday 2nd November

Make a genuine difference, every day

At Nottinghamshire Hospice, we're proud to lead the way in delivering compassionate, community-based palliative care for people living with a terminal or life limiting illness across Nottingham and Nottinghamshire. Our values-Compassion, Trust and Ambition-guide everything we do, for the people we support and for each other.

About the role

The Business Support Manager role is responsible for the effective and efficient operation and coordination of the hospice's business systems, clinical administration, operational reporting and data analysis. You will report to the Director of Care and ensure that they have accurate, timely and accessible information to support the delivery of patient and client services, workforce planning and regulatory requirements. In addition, you will support the Director of Finance with the processing of the monthly payroll.The postholder will oversee the Care Administration team and directly manage the Care Administration Team Leader, ensuring that administrative processes are efficient, consistent and responsive to patients, families and staff.

What we're looking for

Are you someone who enjoys solving problems, improving processes and getting the most from systems and data?

We're looking for an organised and analytical individual with strong IT skills and experience of rostering, payroll and management information. You'll have an eye for detail, a passion for continuous improvement and the confidence to work collaboratively across the Hospice.

You don't need to meet every desirable criteria - we recruit based on values.

If you're compassionate, reliable and eager to learn, we'd love to hear from you.

Equity, Diversity, Inclusion and Belonging

We want Nottinghamshire Hospice to be a place where everyone feels they belong. We warmly welcome applicants from all backgrounds and value the different perspectives and experiences that help us provide better care. We particularly encourage applications from people who are currently under-represented in our workforce, including individuals from minoritised ethnic communities, people with disabilities, and men.

Registered Charity No: 509759