Business Support Manager

Equals One Ltd; Darlington; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A growing UK-based consulting firm is seeking a proactive Business Support Manager to oversee operations, HR, marketing, and CRM management. This full-time role is based in the Darlington area and offers a salary of £30,000 – £40,000. The ideal candidate has experience in a similar role, strong leadership skills, and proficiency in Microsoft Office and HubSpot. Join a collaborative team with opportunities for growth and impact.

Benefits

Collaborative team culture

Hybrid working after onboarding

Leadership role with real impact

Qualifications

• Experience in a similar Business Support, Operations, or Office Manager role.
• Comfortable working in a small, fast-moving business where everyone contributes.
• Exceptionally organised with strong leadership and multitasking skills.

Responsibilities

• Oversee day-to-day business operations and internal processes.
• Manage diaries, inboxes, and meeting schedules for Directors.
• Lead recruitment, onboarding, and HR documentation.
• Coordinate marketing activities and content planning.
• Maintain and optimise the CRM.

Skills

Organisational skills

Leadership

Problem-solving

Communication

Multitasking

Microsoft Office proficiency

Experience with HubSpot

Tools

HubSpot

Xero

Canva

Mailchimp

Job description

Business Support Manager

Salary £30,000 – £40,000 (depending on experience)

Darlington/Bishop Auckland/Newton Aycliffe area Office Based

Full-time preferred (part-time considered for the right candidate)

What we offer

• A collaborative and supportive team culture
• Office based with some Hybrid working after onboarding
• A leadership role with real impact and visibility
• Opportunities to shape the role and grow with the business

Rasico is a dynamic UK-based group of companies dedicated to solving our clients' construction problems - full stop.Rasico Consulting offers bespoke cost and project management, guiding projects from concept to completion.Rasico Construction boasts a dedicated team that brings innovative schemes to life on-site, while Rasico Maintenance ensures ongoing and reactive maintenance.We are at a thrilling juncture in our journey, and due to our rapid expansion, we are seeking passionate and talented individuals to join our growing team.

About the Role

We’re looking for a proactive, highly organised Business Support Manager to work closely with our Directors across a wide range of functions including operations, HR, marketing, and CRM management.This is a strategic and hands-on role, ideal for someone who thrives in a fast-paced small business environment and enjoys improving systems, leading initiatives, and supporting growth.

Key Responsibilities but not limited to:-

Operations & Administration

• Oversee day-to-day business operations and internal processes
• Manage diaries, inboxes, and meeting schedules for Directors
• Prepare reports, presentations, and follow up on key actions
• Maintain and improve filing systems and office procedures
• Manage supplier relationships and office logistics

HR & People Support

• Lead recruitment, onboarding, and HR documentation
• Maintain HR records and ensure compliance with policies
• Support employee engagement and internal communications

Marketing & Communications

• Coordinate marketing activities and content planning
• Support social media and email campaigns
• Liaise with external marketing partners and track performance

CRM & Data Management

• Maintain and optimise the CRM (currently HubSpot)
• Generate reports and insights to support decision-making
• Ensure data accuracy and GDPR compliance

What We’re Looking For

• Experience in a similar Business Support, Operations, or Office Manager role
• Comfortable working in a small, fast-moving business where everyone contributes
• Exceptionally organised with strong leadership and multitasking skills
• Confident communicator with a proactive, problem-solving mindset
• Proficient in Microsoft Office and cloud-based tools; experience with platforms like HubSpot, Xero, Canva, or Mailchimp is a plus#

To Apply: Please send your CV and a short cover letter explaining why you’re the perfect fit for this role.

INDLS