Business Support Coordinator

The Best Connection; East Midlands; On-site; GBP 17,000 - 23,000; Full time

Benefits offered by this job

On-going Assignments

Holiday Entitlement

Excellent Pay rates

Overtime

On-Line Payslips

Pension Provision

Job summary

The Best Connection in Derby is seeking a proactive Business Support Coordinator to back the Managing Director and keep daily operations running smoothly. The role covers admin, customer service, purchasing, order coordination and basic accounts work in a growing renewable energy-focused business.

You will handle quotes, orders and CRM records, coordinate installers and suppliers, and help with invoicing and reports. A reliable, organised candidate will thrive in a small-team setting.

Qualifications

• Experience in business support or office administration is essential.
• Ability to manage multiple tasks with accuracy and reliability.
• Comfort with customer and supplier communications and invoicing processes.

Responsibilities

• Providing day-to-day support to the Managing Director and wider business.
• Managing correspondence, actions, appointments and follow-ups.
• Dealing with customer, installer and supplier enquiries.
• Preparing quotations and customer documentation.
• Processing and tracking customer orders.
• Maintaining CRM and customer records.
• Coordinating installers and customer installation requirements.
• Supporting purchasing and stock monitoring.
• Assisting with invoicing and accounts administration.
• Producing spreadsheets and management information.

Skills

Strong organisational skills

Prioritisation

Written and verbal communication

CRM or business management systems

MS Excel, Word and Outlook

Quotations, orders, invoicing or A/P &

Tools

CRM software

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

• Pay: £14.42ph
• Hours: 09:30 - 17:00 Monday to Friday
• Location: Derby
• Duration: Temporary leading to Permanent

About the Role of a Business Support Coordinator

Our client is a growing UK business operating within the renewable energy and battery storage sector.

As the business continues to expand, we are looking for a capable, organised and proactive Business Support Coordinator to work closely with the Managing Director and support the day-to-day running of the business.

This is a varied role covering administration, customer service, sales support, purchasing, order coordination and general business support.

We're looking for someone who is comfortable taking responsibility for their own workload, keeping on top of multiple priorities and making sure things don't get missed.

What You'll Be Doing as a Business Support Coordinator

• Providing day-to-day support to the Managing Director and wider business
• Managing correspondence, actions, appointments and follow-ups
• Dealing with customer, installer and supplier enquiries
• Preparing quotations and customer documentation
• Processing and tracking customer orders
• Maintaining CRM and customer records
• Following up quotations, enquiries and outstanding actionsCoordinating installers and customer installation requirements
• Liaising with suppliers and manufacturers
• Supporting purchasing and monitoring stock requirements
• Assisting with invoicing, accounts administration and credit control
• Producing spreadsheets, reports and management information
• Maintaining company, product and compliance documentation
• Coordinating meetings and following up agreed actions
• Helping keep internal systems and processes organised and up to date
• Supporting the business with general administration as required

About You

You will be organised, dependable and comfortable working in a busy small-business environment where priorities can change quickly.

We're particularly interested in someone with experience in business support, office administration, project administration, contracts administration, customer service or a similar role.

Ideally, you will have:

• Strong organisational and prioritisation skills
• Good written and verbal communication
• Confidence dealing with customers and suppliers
• Good Microsoft Excel, Word and Outlook skills
• Experience using CRM or business management systems
• Experience with quotations, orders, invoicing or accounts administration
• Excellent attention to detail
• The ability to work independently
• A practical, common-sense approach to solving problems
• A willingness to take ownership and follow things through

Experience within an electrical, engineering, construction, renewable-energy or technical business would be useful but isn't essential.

The Person We're Looking For

We're not looking for someone who simply waits to be given the next administrative task.

We want someone who enjoys being organised, keeping things moving and becoming the person others can rely on to know what is happening

You’ll work closely with the Managing Director and will be given the freedom to take increasing ownership as you learn the business.

• For the right person, there will be plenty of opportunity for the role to develop as Eco-ESS continues to grow.

Benefits of working for The Best Connection as a Business Support Coordinator:

• On-going Assignments
• Holiday Entitlement
• Excellent Pay rates
• Overtime
• On-Line Payslips
• Pension Provision