Business Support Assistant

Brackenberry Limited; East Midlands; On-site; GBP 19,000 - 24,000; Full time

Job summary

Brackenberry Limited is assisting a Local Authority in Nottinghamshire to appoint a Business Support Assistant on a 3-month contract. You will deliver professional customer service across reception and front-of-house, ensuring visitors, guests, staff and suppliers receive a welcoming and efficient service.

The role involves greeting visitors, handling inquiries, basic administration and using CRM, MS Office and Council IT systems.

Qualifications

• Strong customer service and communication skills.
• Reception/front-of-house experience.
• Good administrative and organisational skills.
• Confident telephone and call-handling skills.
• Good IT skills, including MS Office.

Responsibilities

• Greet and assist visitors, guests and suppliers.
• Provide basic information and guidance on Council services.
• Handle general administration and inbound/outbound calls.
• Escalate issues promptly and keep relevant people updated.
• Provide reception cover during holidays and staff absence.
• Use CRM, MS Office, Intranet and Council IT systems.

Skills

Customer service

Communication

Reception experience

IT skills

Tools

MS Office

CRM systems

Intranet

Job description

We are working closely alongside a Local Authority in Nottinghamshire to assist with the appointment of a Business Support Assistant, on a 3-month contract, highly likely to be extended at clients discretion.

Rate of Pay: £13.70 - £17.73 per hour

Summary:

A Business Support Assistant is required to provide professional customer service across reception and front-of-house functions, ensuring visitors, guests, staff and suppliers receive a welcoming and efficient service.

Responsibilities:

• Greet and assist visitors, guests and suppliers
• Provide basic information and guidance on Council services
• Handle general administration and inbound/outbound calls
• Escalate issues promptly and keep relevant people updated
• Provide reception cover during holidays and staff absence
• Use CRM, MS Office, Intranet and Council IT systems

Essential Requirements:

• Strong customer service and communication skills
• Reception/front-of-house experience
• Good administrative and organisational skills
• Confident telephone and call-handling skills
• Good IT skills, including MS Office

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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