Dynamic Front Desk & Admin Assistant | 3-Month Contract

Brackenberry Limited; East Midlands; On-site; GBP 19,000 - 24,000; Full time

Job summary

Brackenberry Limited is assisting a Local Authority in Nottinghamshire to appoint a Business Support Assistant on a 3-month contract. You will deliver professional customer service across reception and front-of-house, ensuring visitors, guests, staff and suppliers receive a welcoming and efficient service.

The role involves greeting visitors, handling inquiries, basic administration and using CRM, MS Office and Council IT systems.

Qualifications

• Strong customer service and communication skills.
• Reception/front-of-house experience.
• Good administrative and organisational skills.
• Confident telephone and call-handling skills.
• Good IT skills, including MS Office.

Responsibilities

• Greet and assist visitors, guests and suppliers.
• Provide basic information and guidance on Council services.
• Handle general administration and inbound/outbound calls.
• Escalate issues promptly and keep relevant people updated.
• Provide reception cover during holidays and staff absence.
• Use CRM, MS Office, Intranet and Council IT systems.

Skills

Customer service

Communication

Reception experience

IT skills

Tools

MS Office

CRM systems

Intranet

Job description

Brackenberry Limited is assisting a Local Authority in Nottinghamshire to appoint a Business Support Assistant on a 3-month contract. You will deliver professional customer service across reception and front-of-house, ensuring visitors, guests, staff and suppliers receive a welcoming and efficient service.

The role involves greeting visitors, handling inquiries, basic administration and using CRM, MS Office and Council IT systems.