Business Support Officer

Nottinghamshire County Council; East Midlands; Hybrid; GBP 31,000 - 35,000; Part time

Benefits offered by this job

Friendly, inclusive workplace

Flexible working arrangements

Professional growth opportunities

Community & partnerships

Job summary

Nottinghamshire County Council is seeking a Business Support Officer to lead and manage a team of 9 administrators across Residential Children's Homes. The role is hybrid, part-time (18.5 hours/week), and fixed-term for 5 months.

You will support training needs of Children's Social Workers, oversee processes, and help implement new systems including AI initiatives while contributing to the Corporate Business Support Service.

Qualifications

• Management or business qualification to NVQ Level 3 or equivalent work experience.
• Strong financial acumen and knowledge of accounting procedures.
• A solid understanding of performance and people management principles.
• Excellent IT, literacy, and numeracy skills.

Responsibilities

• Leading and managing a team of administrators to ensure effective support for Residential Children's Homes.
• Leading and managing administrators supporting the training requirements for Children's Social Workers.
• Providing clear management oversight of processes and expectations.
• Acting as the voice of the team in operational discussions.
• Contributing to the development of the wider Corporate Business Support Service.
• Monitoring and reporting on service delivery and performance.

Skills

Financial acumen

People management

IT literacy

Numeracy skills

Communication

Education

NVQ Level 3 in management or equivalent

Job description

Job Description / Person Specification

Business Support Office JDPS.pdf – 112KB Opens in a new window

Salary

£31,015 - £34,811 per annum (pro rata)

Type of vacancy

Fixed Term

Work pattern

Part Time

Duration (Months)

5

Hours per week

18.5

Work Base

Various Locations

Working Arrangements

Hybrid

Job Description / Person Specification

Business Support Office JDPS.pdf – 112KB Opens in a new window

Competency Framework

Tier 7b

Number of posts

1

Interview date

27 October 2026

Closing Date

19 October 2026 23:55

Nottinghamshire County Council is dedicated to serving our community with pride and purpose. We believe in fostering a supportive and inclusive environment where every team member is valued. Join us in making a difference in the lives of residents across Nottinghamshire.

Are you a dynamic leader with a passion for supporting teams? Nottinghamshire County Council is seeking a Business Support Officer to lead and manage a team of 9 administrators. This hybrid role supports Residential Children's Homes and the training needs of Children's Social Workers. As a key player in navigating changes, including new systems and the development of AI, you will ensure our team thrives amidst Local Government Reform. Don’t miss out on this opportunity to make a real impact!

As a Business Support Officer, Your Responsibilities Will Include

• Leading and managing a team of administrators to ensure effective support for Residential Children's Homes.
• Leading and managing administrators supporting the training requirements for Children's Social Workers.
• Providing clear management oversight of processes and expectations.
• Acting as the voice of the team in operational discussions.
• Contributing to the development of the wider Corporate Business Support Service.
• Monitoring and reporting on service delivery and performance.

To Succeed In This Role, You Will Need

• A management or business qualification to NVQ Level 3 or equivalent work experience.
• Strong financial acumen and knowledge of accounting procedures.
• A solid understanding of performance and people management principles.
• Excellent IT, literacy, and numeracy skills.

We Are Looking For Candidates Who Demonstrate

• Leadership: Set direction and motivate your team to achieve high performance.
• Customer Care: Anticipate customer needs and strive for excellence in service delivery.
• Adaptability: Navigate changes with ease and implement best practices.
• Communication: Effectively convey information and engage with various stakeholders.
• Problem-Solving: Approach challenges with a positive mindset and find effective solutions.

At Nottinghamshire County Council, We Offer

• A place to belong: A friendly, inclusive workplace where everyone is valued.
• Balance & belonging: Flexible working arrangements to support your well‑being.
• Aspiration & action: Opportunities for professional growth and development.
• Community & connection: Build strong relationships with colleagues and local partners.

If you are ready to lead a dedicated team and make a difference in your community, we want to hear from you!

For an informal discussion about this opportunity please contact Karen Bullen on 01159774754 or by email [e-mail].

This post is also available as a secondment opportunity to existing Nottinghamshire County Council employees. You must seek approval from your line manager before applying.

Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation.

Under the Disability Confident scheme (formerly known as the Guaranteed Interview Scheme) we would like to ensure applicants with disabilities are offered an interview if they meet the minimum criteria for a job. Please let us know if this is something you would like to be considered for.

A job share scheme is available for all full‑time posts: both permanent and temporary, unless otherwise stated.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks.

Nottinghamshire County Council strongly encourages applications from all candidates from different walks of life, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.