Business Services Assistant

Derbyshire County Council; East Midlands; On-site; GBP 21,000 - 27,000; Full time

Job summary

Derbyshire County Council is seeking a proactive Business Services Assistant to provide efficient admin support within the centralised function. You will help with recruitment processes, keep records accurately, and manage the team inbox while meeting deadlines in a busy office.

The role requires attendance in the County Hall, Matlock at least one day per week, with flexibility for weekly arrangements. You will join a friendly team and contribute to continuous improvements in processes.

Qualifications

• Experience managing competing priorities in a fast-paced admin environment.
• Confident in responding to professionals and clients via telephone and other channels.
• Proficient with MS 365 apps, especially Excel, Outlook and Teams, and quick to learn new systems.
• Able to work collaboratively, adapt to change and maintain confidentiality.

Responsibilities

• Assist the Business Services Manager with end-to-end recruitment processes; liaise with managers and colleagues.
• Maintain accurate records in line with data protection requirements.
• Manage and monitor the team inbox, respond to enquiries and signpost where needed.
• Coordinate and prioritise team tasks to meet targets.

Skills

Prioritisation

Communication

Teamwork

Adaptability

Conflict resolution

Data interpretation

Customer service

Tools

Microsoft 365

Excel

Outlook

Teams

Job description

Closing date: 11 October 2026

An exciting opportunity has arisen within the Business Services Team for a committed and flexible individual to provide efficient and effective administrative support. We have a centralised support function to deliver efficient, consistent processes and collaborative working across the council.

You will be joining a friendly team of experienced Business Services Assistants. This is a fast-paced, varied role where you’ll need strong organisational skills, adaptability, and the ability to meet deadlines in a changing environment. If you’re a team player with a can-do attitude and enjoy finding solutions, we’d like to hear from you.

While the role provides flexibility, you are required to attend the office for a minimum of one day per week. Weekly arrangements may vary, and flexibility to work in the office when required is essential. The team is based at County Hall, Matlock

What You’ll Be Doing

• Assisting the BSM supporting end-to-end business services recruitment processes. Liaising with managers and BS colleagues.


• Maintaining accurate records in line with data protection requirements


• Managing and monitoring team inbox, responding to enquiries and signposting where necessary.


• Coordinating and prioritising team tasks to meet targets.

What we’re looking for

• Demonstrable experience of managing competing priorities and meeting deadlines within a busy administrative environment.


• Someone who can provide a timely and confident response to professionals and clients via the telephone and other communication methods.


• Confident using Microsoft 365 applications, particularly Excel, Outlook and Teams, with the ability to learn new systems quickly.


• Ability to work collaboratively, willingness to learn and adapt to change


• Experience of working in a busy office environment.


• Clear communication skills - written and verbal


• Ability to interpret information and analyse data.


• Have an understanding of confidentiality, GDPR and Data Protection.


• Enthusiasm and transferable skills.

Employees have access to a range of benefits and discounts including

• Access to the Local Government Pension Scheme


• 25 days annual leave per year (rising to 30 days after 5 years continuous service) plus 8 bank holidays (pro rata for part time staff).


• Flexible working options


• Training and development opportunities


• Paid travel expenses for work related travel


• Smarter travel scheme including access to the cycle to work scheme


• Access to our in-house occupational services which also includes free eye tests, physiotherapy and counselling


• Derbyshire rewards - offering hundreds of discounts and cashback

Have a question about the role? Please contact [e-mail] and your request will be forwarded to the service.

Provisional interview date: week commencing 19 October 2026