Business Support Administrator

NHS; Portsmouth; Hybrid; GBP 24,000 - 27,000; Full time

Job summary

A regional health service provider in Portsmouth is seeking experienced Business Support Administrators to support children and young people's mental health care. The role offers flexible hours and duties including managing referrals, appointment bookings, and supporting administrative functions. Candidates should possess strong organizational skills and have GCSEs in English and Maths. Salary ranges from £24,937 to £26,598 based on part-time hours.

Qualifications

• Good standard of general education is required.

Responsibilities

• Ensure referrals are actioned according to performance targets.
• Manage appointment bookings and update electronic record systems.
• Produce standardized letters, emails, and memoranda.
• Provide administrative support for meetings and investigations.
• Populate electronic record systems with relevant information.
• Deal with emails and prioritize queries effectively.
• Provide cover during absences within the administration team.

Skills

Organisational skills

Proactive attitude

Education

GCSE English and Maths level 4/C or above

Job description

Business Support Administrator – Portsmouth

The closing date is 25 January 2026

Are you an organised, proactive administrator looking for your next opportunity? We are looking for 3 Business Support Administrators to join our teams!

Our CAMHS team is looking for an experienced Administrator to join a busy and demanding service that plays a vital role in supporting children and young people's mental health care.

This role is a Permanent position at Falcon House njima Portsmouth for 18.75 hours per week. Contact is [e-mail]

Our Community Paediatric Medical Service (CPMS) which includes Child Protection, Adoption and Looked after Children has two vacancies that will provide support to the medical staff within the team and to outside agencies and other team administrators.

These roles are a fixed‑term 12‑month vacancy which is full‑time (37.5 hours per week) and also a permanent vacancy for i'm ... 22.5 hours. Both are at the Battenburg Clinic in Portsmouth. Contact is [e-mail]

There is an option later in your application to select which service you are applying for.

Main duties of the job

• Ensure referrals are actioned following the agreed procedures according to the defined performance targets and timescales.
• Manage appointment bookings, updating the electronic record system and sending appointment letters following Trust guidelines and targets.
• Produce letters, emails or memoranda using standardised Trust templates ensuring accurate filing, recording and distribution.
• Produce accurate Deposit and full administration support for a range of meetings and investigations, including agenda preparation and follow‑up of appropriate actions.
• Use and accurately populate the electronic record system (S-Cs One), with information to include referrals, scanning and uploading information from other services in a timely manner, etc., taking responsibility for the quality of the data and noting the.Window Records Standards and Recording Policy.
• Follow agreed processes for dealing with emails on Outlook on a regular basis, prioritising both urgencyoptim and importance, taking responsibility for signposting or dealing with queries, often sensitive, regarding issues arising.
• Provide cover and support during times of absence for the core functioningCarbon the administration team.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established Organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high‑quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone – if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust’s Recruitment team – details are provided in the advert. The Trust will seek to resolve this issue wherever足彩 possible.

We are happy to talk flexible working – all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Qualifications

• GCSE English and Maths level 4/C or above, or a good standard of general education.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£24,937 to £26,598 a year Salary will be paid pro‑rata, based on 18.75 hours per week.

Contract

Permanent

Working pattern

Full‑time, Part‑time, Job share, Flexible working