Business Support Administrator

Wight Healthcare; Portsmouth; Hybrid; GBP 11,000 - 15,000; Part time

Job summary

Hampshire and Isle of Wight NHS Foundation Trust is seeking a capable administrator to join the Business Support Team, focusing on Looked After Children, Child Protection and neurodiverse conditions. The role involves handling calls, arranging appointments, typing reports (AI reformatting and audio dictations) and providing data evidence to support outcomes.

The successful candidate will be a competent typist and IT user, able to work under pressure and manage workloads.

Qualifications

• Capable, helpful and enthusiastic administrative team member.
• Experience handling calls, appointments and dictation.
• Good data collation to evidence outcomes.

Responsibilities

• Handle calls and manage appointment scheduling.
• Type reports using dictations and AI reformatting.
• Support medical staff and external agencies.
• Prioritise workloads under pressure.

Skills

Typing

Data entry

IT systems

Admin support

Tools

MS Office

Job description

We are currently looking for an administrator to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, primarily focusing on care for Looked After Children, Child Protection and children with Neuro Diverse conditions.

We are looking for a capable, helpful and enthusiastic key player to provide support to the medical staff within the team, as well as outside agencies. This will include handling calls, making appointments, and typing reports (AI reformatting and audio dictations). For this role, you will need to be a competent typist and computer user, with experience of working in a busy office. You will have a good working knowledge of the collation of data to evidence outcomes.

The successful candidate must have excellent time management skills and have a good knowledge and understanding of IT systems to enable you to work accurately to deadlines, sometimes under pressure, to use your own initiative, and be able to prioritize workloads.

The role will be for 22.5 hours per week, working 3 full days per week, to include a Friday. Hours will be 09:00 am to 17:00pm, It is essential to the service that a 17:00pm finish is required due to our core hours.