Business Support Administrator

Wight Healthcare; Tipner; On-site; GBP 9,000 - 13,000; Part time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking an administrator to join the Business Support Team. The role focuses on Looked After Children, Child Protection and neurodiverse child care, supporting medical staff and external agencies.

The successful candidate will handle calls, arrange appointments and type reports using AI reformats and dictations, working in a busy office with strong data collating skills. 22.5 hours/week, 3 days, 09:00–17:00 finish.

Qualifications

• Experience in busy office administration.
• Capable typist with good IT system knowledge.
• Ability to manage time and meet deadlines under pressure.

Responsibilities

• Handle calls and schedule appointments.
• Type reports using AI reformatting and audio dictation.
• Provide support to medical staff and external agencies.
• Prioritize workloads to meet deadlines.

Skills

Typing

Call handling

Data collation

IT systems

Tools

Microsoft Word

Microsoft Outlook

Dictation/AI transcriptions

Job description

We are currently looking for an administrator to join the Business Support Team at Hampshire and Isle of Wight Healthcare NHS Foundation Trust, primarily focusing on care for Looked After Children, Child Protection and children with Neuro Diverse conditions.

We are looking for a capable, helpful and enthusiastic key player to provide support to the medical staff within the team, as well as outside agencies. This will include handling calls, making appointments, and typing reports (AI reformatting and audio dictations). For this role, you will need to be a competent typist and computer user, with experience of working in a busy office. You will have a good working knowledge of the collation of data to evidence outcomes.

The successful candidate must have excellent time management skills and have a good knowledge and understanding of IT systems to enable you to work accurately to deadlines, sometimes under pressure, to use your own initiative, and be able to prioritize workloads.

The role will be for 22.5 hours per week, working 3 full days per week, to include a Friday. Hours will be 09:00 am to 17:00pm, It is essential to the service that a 17:00pm finish is required due to our core hours.