Business Support Administrator

British Land Company; Kingston upon Thames; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in property management is seeking a Business Support Administrator to provide essential support to the Centre Management Team. This role involves financial administration, stakeholder engagement, and enhancing customer interactions through digital platforms. The ideal candidate will have strong numerical skills, proficiency in Microsoft Office, and experience in facilities or retail management. Join a collaborative team that values individual contributions and offers a rewarding work environment.

Benefits

Market-leading benefits

Collaborative work environment

Qualifications

• Experience with financial accounts, reconciliation, and budgeting.
• Strong numerical and organizational skills.
• High digital literacy and attention to detail.

Responsibilities

• Provide management accounts with commentary and exception reports.
• Administer the accounts system, process purchase orders and invoices.
• Assist management with financial analysis and property reporting.

Skills

Financial accounts

Reconciliation

Budgeting

Numerical skills

Organizational skills

Digital literacy

Attention to detail

Communication skills

Microsoft Office Suite

Knowledge of health & safety policies

Job description

Career Opportunities: Business Support Administrator (10748)

Requisition ID 10748 - Posted - Property Management - Kingston

JOB TITLE: Business Support Administrator

DEPARTMENT: Retail Operations

TYPE OF CONTRACT: Permanent

Our Purpose and Team

Our purpose is to create and manage outstanding places that deliver positive outcomes for all stakeholders sustainably. We are a FTSE-listed business managing £13bn of assets with just 600 employees, offering the chance to make a significant impact and advance your career quickly.

Our diverse team works on ambitious, innovative, and sustainable projects across the UK, from high-quality campuses in London to top retail schemes. We foster an environment where shared success and individuality are valued, encouraging bright ideas and open communication. 93% of our employees are proud to work for British Land, as per our recent survey.

The Role

You will provide first-line support to the Centre Management Team and serve as the initial contact for tenants and stakeholders of the shopping centre. The role involves engaging with various internal and external parties and requires proficiency in multiple business systems. You will manage daily financial administration and support budget management across the estate.

Location

Eden Walk Shopping Centre is conveniently located just 5 minutes from Kingston Station, with direct trains from London Waterloo, Clapham Junction, and Wimbledon. Multiple bus routes serve the area, and on-site parking, cycle lanes, and pedestrian access facilitate easy commuting.

Key Responsibilities

• Provide management accounts with commentary and exception reports for decision-making
• Administer the accounts system, process purchase orders and invoices, and ensure compliance
• Assist management with financial analysis, property reporting, and audit preparations
• Support budget formulation with expenditure analysis
• Liaise with finance on invoice processing and inter-company charges
• Support procurement activities and maintain expenditure tracking
• Nurture relationships with tenants, service partners, and stakeholders through various communication channels
• Enhance customer engagement using digital platforms and produce newsletters
• Maintain accurate tenant contact details and support sales data collection

Compliance and Sustainability

• Monitor health & safety compliance platforms and organize contractor access
• Assist with environmental data reporting and sustainability initiatives

Administrative Support

• Perform routine admin tasks like answering calls, scheduling, and handling queries
• Assist with ad-hoc projects and team support

Candidate Requirements

Essential Skills:

• Experience with financial accounts, reconciliation, and budgeting
• Strong numerical and organizational skills
• High digital literacy and attention to detail
• Ability to interpret business needs and meet deadlines
• Excellent communication skills and professionalism
• Proficiency in Microsoft Office Suite
• Experience in facilities, retail, or property management
• Knowledge of health & safety policies

Our Values

We stand for bringing your whole self, working smarter together, and building for the future. These values foster an inclusive, positive, and collaborative culture.

Why Work With Us

Our people are our greatest asset—talented, passionate, and collaborative. We offer market-leading benefits and a rewarding environment.

Application Process

If you align with our values and purpose, we look forward to hearing from you! We are committed to an accessible, inclusive recruitment process. Please note, we aim to respond within 28 days; if you haven't heard from us, you may have been unsuccessful.