Business Support Administrator

Financial Conduct Authority; London; Hybrid; GBP 27,000 - 37,000; Full time

Job summary

A leading regulatory body in the UK is seeking a Business Support Administrator to provide essential administrative support across departments. The role involves managing diaries, coordinating meetings, and ensuring compliance with processes. The successful candidate will thrive in a fast-paced environment and contribute to a high-profile area of the business while gaining valuable insights into the FCA's operations.

Benefits

25 days holiday per year plus bank holidays

Hybrid working (work from home up to 60% of your time)

Private healthcare with Bupa

Non-contributory Pension of at least 8% of basic salary

Life assurance of eight times your basic salary

Income protection

Qualifications

• Ability to manage diaries, events, and travel arrangements efficiently.
• Experience liaising with internal and external stakeholders.
• Ability to work flexibly in a fast-paced environment.

Responsibilities

• Provide administrative support to departmental management across three teams.
• Manage diary and event scheduling, ensuring compliance with processes.
• Prepare documents and assist colleagues as needed.

Skills

Organisational Skills

Communication

Flexibility

Influencing Skills

Tools

Word

Excel

Outlook

Job description

Business Support Administrator

Salary: National (Edinburgh and Leeds) ranging from £25,000 to £33,333 and London £27,500 to £36,633 per annum (Salary offered will be based on skills and experience)

Division: Financial Promotions & Enforcement Taskforce Department

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA .

The Financial Promotions & Enforcement Taskforce (FPET) is a department that straddles the FCA’s regulatory perimeter. The department has a wide remit covering both authorised and unauthorised activities in all sectors. FPET’s overarching role is to reduce harm arising from:

• Non-compliant financial promotions issued by authorised firms
  Unauthorised activity, scams, fraud and breaches of the Financial Promotions Order by unauthorised entities

• Scams and high-risk, non-standard investments where authorised firms are involved in the production and distribution of products.

• Other unregulated activity conducted by authorised firms that has the potential to cause significant customer harm and financial loss

What will you be doing?

As a Business Support Administrator, you will provide support to the departmental management across three teams, providing administrative support.

Duties will include:

• Diary and event management, including liaising with internal and external stakeholders to arrange numerous meetings within tight deadlines

• Flexible, working with others to resolve conflicting priorities and deadlines in a busy office environment

• Prepare documents and provide help and advice to colleagues

• Covering the Head of Departments PA and other PBS when required

• Making travel arrangements where necessary

• Ensuring that your teams comply with local and FCA wide processes and procedures

What will you get from the role?

• The opportunity to work in a busy, challenging, and engaging environment with a wide and varied workload

• Involvement in a high-profile area of the business, looking at highly topical issues

• Interaction with a range of internal and external contacts

• The opportunity to establish and build and good network of working relationshipswith colleagues at all levels across the FCA

• Full commitment to training and personal development

• You will gain knowledge of how the FCA works and the role FPET plays in meeting the FCA’s objectives.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Ability to manage diaries, events, travel arrangements and documentation efficiently while ensuring compliance with processes

• Experience liaising with internal and external stakeholders to coordinate meetings and provide support across teams

• Ability to work flexibly in a fast-paced environment, resolving conflicting priorities and covering additional responsibilities when needed

Essential

• Excellent IT skills, including sound knowledge of Word, Excel, Outlook and other similar packages, and able to get up to speed quickly with new systems

• Ability to work on own initiative, prioritising, working under pressure and to tight deadlines whilst maintaining accuracy

• Ability to support other team members with change
  Strong organisational skills and ability to prioritise workload within tight deadline

• Flexibility and a willingness to get things done

• Act in an honest, open and transparent way, challenging when you see behaviour that goes against the cultural characteristics of the FCA and the Policy divisions

• Influencing skills including being comfortable influencing at senior levels.

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know?

50% of our Executive Committee were the first in their family to attend university.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays

• Hybrid working (work from home up to 60% of your time)

• Private healthcare with Bupa

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)

• Life assurance of eight times your basic salary

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Professional Support – Level 10

• Advert Closing Date:25/05 at 23:59pm

• CV Review/Shortlist: 27/05 at 23:59pm

• Interview Stages: Week Commencing 02/06

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact:

For internal candidates: please contact Vivien at [e-mail]

For external applicants, please contact Vivien at [e-mail]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.